Primary Care - UW Medicine
Primary Care • Seattle, WA
About
UW Medicine in Seattle offers comprehensive primary care through its UW Medicine Primary Care network. As part of a larger integrated system (including Airlift Northwest, Harborview Medical Center, UW Medical Centers, UW Physicians, and the UW School of Medicine), it provides patient-centered services across the care continuum—from preventive primary care to referrals for specialty services. The system emphasizes coordinating research, education, and clinical care to improve health outcomes and includes virtual primary care options for at-home visits. Contact UW Medicine Primary Care for appointments and location-specific primary care services in the Seattle area.
Clinic Type
Primary Care
Address
Seattle, WA, US
Phone
06.520.500
intrpsvc@u.washington.edu
Opening Hours
Available 8 a.m. to 8 p.m., seven days a week for on-demand video visits via MyChart. Urgent care clinics open Monday–Friday 10 a.m.–8 p.m. and Saturday–Sunday 8 a.m.–6 p.m.
Telehealth
Available in-person and telemedicine primary care visits; same-day telemedicine via MyChart; on-demand video visits 8 a.m.–8 p.m., seven days a week
Services Offered
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Insurance & Payment
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Languages Spoken
FAQs
How do I start an on-demand video visit?
Start an on-demand video visit in MyChart with the first available primary care provider who can diagnose and outline care options.
What are the hours for urgent care visits?
Urgent care clinics are open Monday through Friday from 10 a.m. to 8 p.m. and Saturday and Sunday 8 a.m. to 6 p.m.
How can I get in line for a visit at a primary care location?
Schedule an in-person visit at a variety of locations throughout the Puget Sound region.
Can I message my care team in MyChart?
Current patients can message their care team in MyChart for new medication requests, questions about new symptoms, new referrals and more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UW Medicine Provider Profiles: 4.9/5 (103 reviews)
- UW Medicine Provider Profiles: 4.8/5 (65 reviews)
- UW Medicine Provider Profiles: 4.9/5 (177 ratings)
- Birdeye/Google: 3.7/5 (15 reviews)
- Birdeye/Google: 3.6/5 (19 reviews)
Patients praise
- Many individual providers are highly rated for being empathetic, professional, and attentive listeners
- Patients appreciate comprehensive and ongoing care services
- Clinic staff (other than administrative) can be friendly and helpful
Common complaints
- Difficulty reaching staff by phone or getting timely appointments
- Unprofessional or condescending behavior by some providers
- Long wait times in clinics and labs
- Administrative issues, including billing, insurance/authorization, and communication errors
"Dr Mistretta has been great to work with. Super empathetic, a great advocate, and able to give practical advice."
— Birdeye (Review for UW Medicine Primary Care at Ballard)"My friend experienced medical racism here. Dr Karen Lin should be assessed on her bedside manner. She showed zero empathy or care..."
— Birdeye (Review for UW Medicine Primary Care at Outpatient Medical Center)"The receptionist was rude, laughed at me for asking questions..."
— Birdeye (Review for UW Medicine Family Medicine Clinic at Harborview)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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