Scranton - Quest Diagnostics
Laboratory Services • Scranton, PA • Since 1967
About
Summary: Quest Diagnostics is a Fortune 500 American clinical laboratory company (ticker DGX) founded in 1967 and headquartered in Secaucus, NJ. It operates in the United States, Puerto Rico, Mexico, and Brazil, with a global presence through hospital and clinic collaborations. The firm offers diagnostic testing across cancer, cardiovascular disease, infectious diseases (including COVID-19), neurological disorders, and employment/court-ordered drug testing. It employs tens of thousands of people, generates multi-billion-dollar annual revenue, and maintains a nationwide footprint with its HQ at 500 Plaza Drive, Secaucus, NJ. For Scranton-specific services or collections, contact Quest Diagnostics directly or check local facilities in nearby regions via questdiagnostics.com.
Clinic Type
Laboratory Services
Address
Greenridge Plaza 1612 Nay Aug Avenue Scranton, PA 18509
Phone
866.697.8378
Lifetimelabs@questdiagnostics.com
Opening Hours
- 6:30 am-3:00 pm (typical hours shown for various entries)
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the opening hours?
The site lists multiple time slots with 6:30 am-3:00 pm on several days and Closed on others.
Where is the address located?
Green Ridge Shopping Plaza near Giant Supermarket, Greenridge Plaza 1612 Nay Aug Avenue Scranton, PA 18509.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.3/5 (General company reputation) (492 (General company complaints))
Patients praise
- Efficient and friendly phlebotomists
- Clean facility and easy check-in process via kiosk or app
- Minimal wait times for appointments
- Skilled at blood draws, including for patients with difficult veins
Common complaints
- Inconsistency in staff professionalism and quality of service
- Concerns regarding adherence to operating hours and appointment accuracy
"I am giving 5 stars because of the phlebotomists friendliness there. She was so efficient, focused and kind. Truly grateful for people like that..."
— MapQuest review"Some staff are amazing. Others are going to round this score down to a 2. It's an absolute luck of the draw which one you end up with."
— MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HNL Lab Opens in Steamtown Mall, Boosting Scranton Healthcare Access - BriefGlance.com — Feb 11, 2026
- HNL Lab Medicine Expands Scranton Footprint with New Patient Service Center — HNL Lab Medicine | BriefGlance — Feb 11, 2026
- Find a Quest Diagnostics in White Oak, | Quest — Jun 16, 2026
- 2004 W State St - New Castle, PA | Quest — May 20, 2026
- 2221 W Market St - Pottsville, PA | Quest — Jun 15, 2026
Information sourced from the clinic's website as of .
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