Diabetes | Healthcare Services in Western PA
Diabetes Education • Scranton, PA • Multiple locations: Butler Crossroads Campus, Butler Oneida Valley Road suite, Norwin Avenue North Huntingdon locations
Clinic Type
Diabetes Education
Address
Crossroads Campus - Butler Specialty Office or Clinic 127 & 129 Oneida Valley Road Butler, PA 16001; Diabetes & Health Management - Butler Specialty Office or Clinic 127 Oneida Valley Road, Suite 101 Butler, PA 16001; Endocrinology - The Square at Norwin Specialty Office or Clinic 8775 Norwin Avenue North Huntingdon, PA 15642
Phone
833-604-7211
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via phone/video; schedule via 833-604-7211
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Most insurance carriers, including Medicare, cover the cost of individual diabetes education and medical nutrition therapy (MNT) when eligible. Please verify with your insurance provider.
Languages Spoken
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FAQs
Who is eligible for diabetes education through this program?
Individual appointments with the Certified Diabetes Care and Education Specialist (CDCES); most insurance carriers, including Medicare, cover the cost of DSMES/T (up to 10 hours in the first year when referred).
What services are included in medical nutrition therapy (MNT)?
MNT provides counseling and training to help define objectives, priorities, and action plans for managing diabetes; most insurers cover MNT for diabetes.
Is there device training available?
Yes, Diabetes Device Pre-Training and Ongoing Support Training for devices such as insulin pumps, CGMs, smart pens, ports, and automated insulin delivery systems.
How can I schedule telehealth visits?
To schedule a telehealth visit, call 833-604-7211.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0 out of 5 stars (Not explicitly stated (recent review))
- Vitals: 3.9 out of 5 stars (39 ratings (Dr. Palushock), multiple reviews for Dr. Borowski)
- Vitals: Not specified but generally positive sentiment (3 ratings/reviews)
- Geisinger Provider Page: 4.8 out of 5 stars (177 ratings, 28 reviews)
Patients praise
- positive experiences with specific, compassionate providers who take time to listen
- appreciation for innovative programs like the Fresh Food Farmacy and mobile care buses for preventive health
- valuable support from certified diabetes educators and dietitians in management and lifestyle coaching
- effective coordination of care for some long-term patients
Common complaints
- reports of rushed appointments and lack of patient-provider communication
- difficulties reaching staff, poor responsiveness, and failure to return calls or provide timely lab results
- some patients report feeling disrespected, unheard, or treated insensitively
- concerns regarding inconsistent follow-up care and office management issues
"Absolutely horrible doctor! I’d give zero stars if it let me. Went to him as a new patient to manage my diabetes and he didn’t answer one of my questions and then cut me off told me he had other patients to go see and had left the room."
— Healthgrades (Review of Dr. Diego Alvarez)"I have been a patient of Dr. Palushock for over 20 years. She has always helped me understand my diabetes and takes the time to listen to my concerns. Her medical advice, willingness to listen to me and treat me with respect is the reason I trust her and have been with her so long."
— Vitals (Review of Dr. Sharon Palushock)"Worst customer care ever. My mothers A1C is at 10.2. Here glucose readings are over 400. Taken her to emergency room numerous times over last few months with issues. Left many messages today. FINALLY got a hold of a person... These people obviously have better things to do then tend to their patients."
— LocalityBiz (Geisinger Endocrinology Scranton Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Wright Center for Community Health to host program for people at risk of developing Type 2 diabetes - The Wright Center — Mar 2, 2026
- Wright Center launches 26-session diabetes prevention program in Jermyn and Scranton — Apr 29, 2026
- National Diabetes Prevention Program - Jermyn - The Wright Center — Feb 27, 2026
- Lifestyle changes go long way toward curtailing effects of diabetes - The Wright Center — Nov 5, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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