Hillside Primary Care

Internal Medicine • Schertz, TX • 1 Schertz location locations

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About

Primary Care Schertz in Schertz, TX offers internal medicine and primary care for all ages, including preventive care, chronic disease management, wellness visits, and routine checkups. Services include same-day appointments, allergy testing, anxiety and depression care, cardiac evaluation with echo, diabetes management, joint injections, medical weight loss, and laboratory testing. The clinic accepts most major insurance and welcomes new patients.

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Clinic Type

Internal Medicine

Address

17766 Verde Pkwy Suite 200, Schertz, TX 78154

Phone

(210) 742-6555

Email

schertzoffice@hillsidemedicalgroup.com

Opening Hours

Monday – Friday 7:00 AM – 04:00 PM; Saturday – Closed; Sunday – Closed

Website

https://www.hillsideprimarycare.com/locations/schertz/

Telehealth

Telehealth available

Services Offered

Preventive care
Primary care
Internal medicine
Chronic disease management
Wellness visits
Routine checkups
Same-day appointments
Medical weight loss
Allergy testing
Anxiety and depression
Cardiac evaluation with echo
Diabetes evaluation and management
Joint injections
Peripheral vascular disease evaluation
Laboratory testing and diagnostics

Technology & Equipment

Laboratory testing
Diagnostics
Screenings
Echo (cardiac evaluation)
Annual wellness visits

Team

Internal Medicine Doctors in Schertz, Board-certified physicians in primary care, family medicine, and internal medicine — Medical staff

Insurance & Payment

Major insurance plans
Most major insurance
Major Insurance Accepted

We accept most major insurance plans.

Self Pay, Insurance

Languages Spoken

English

FAQs

Do you offer same-day appointments?

Yes, same-day appointments may be available.

How do I schedule an appointment at the Schertz, TX, clinic?

Appointments can be scheduled by phone or online through our booking system. Same-day slots may also be available.

Is lab testing available at the Schertz location?

Yes. Get easy lab services and diagnostics for your convenience, including blood work, diagnostic testing, and screenings.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google: 4.7 out of 5 stars (Total Health Primary Care) (1,079 reviews)
Healthgrades: 4.82 out of 5 (Dr. John Massoud) (Based on patient satisfaction ratings)

Patients praise

Thorough and attentive care from physicians
Friendly and professional office staff
Clear communication and active listening by doctors
Efficient scheduling in some clinics
Clean and comfortable office environments

Common complaints

Unprofessional or disengaged staff/providers
Difficulties with scheduling appointments
Concerns regarding billing and insurance processing
Perceived issues with medical diagnosis or follow-up communication

"Ms Charrisse has a fabulous bed side manner and I dont feel rushed. She listens and researches."

— Total Health Primary Care Patient Review (via Birdeye)

"The rudest receptionist I have ever met. It was impossible to schedule an appointment."

— HealthTexas Primary Care (Schertz) Patient Review (via LocalityBiz)

"He is very personable, takes time to listen to you and address your concerns, and walks you through the steps of treatment... I am very happy with my choice to make him my PCP."

— Dr. John Massoud Patient Review (via Healthgrades)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.