Concierge Medicine at Sutter Health
Concierge Medicine • Sausalito, CA • 4 (El Dorado Hills, Los Gatos, Palo Alto Encina, San Francisco) locations
About
Concierge Medicine at Sutter Health Sausalito (Institute for Health & Healing) - What it is: The Institute for Health & Healing (IH&H), part of Sutter Health, offers integrative medicine and primary care with a focus on activating the healing potential of mind, body, and spirit. It provides personalized care, online group appointments, and self-care video libraries. - Services relevant to concierge care: Personalized primary care with an emphasis on integrative approaches; potential for online group appointments and access to a video library for ongoing self-care guidance. - Location and scope: Based in Greenbrae, CA, with additional contact/mailing details in San Francisco; operates within California Pacific Medical Center network. Offers telehealth elements (online group appointments) and self-care resources. If you’re specifically seeking true concierge medicine (enhanced access, longer visits, 24/7 physician availability), IH&H notes suggest personalized, integrative care but do not explicitly state traditional concierge membership programs. For precise concierge offerings (fees, appointment access, guaranteed same-day visits), contact IH&H/Sutter Health directly or check their current patient services pages.
Clinic Type
Concierge Medicine
Address
3919 Park Drive, Suite 80 (El Dorado Hills); 15720 Winchester Blvd., Suite 200 (Los Gatos); 49 Wells Avenue, 3rd Floor (Palo Alto Encina); 2300 California Street, Suite 300 (San Francisco)
Phone
916-887-7951
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual visits available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Website (Dr. Nancy W Tibbs): 4.9/5 (58 reviews)
Patients praise
- 24/7 access to physicians
- Highly individualized, personalized care
- Seamless coordination with specialists
- Same-day or next-day appointment availability
Common complaints
- Difficulties with billing and insurance authorization processes
- Challenges in reaching staff or booking appointments promptly
- Frustrations with administrative responsiveness and patient relations
"We provide membership-based concierge care designed around your goals and lifestyle. Enjoy unlimited access to your primary care doctor, convenient in-person or virtual visits and seamless coordination with specialists."
— Sutter Health Official Website"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance and just assumed that they would not have to do pre authorization."
— Better Business Bureau (Sutter Health)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Sutter Concierge Los Gatos: Exceptional Personalized Care — Oct 20, 2025
- Medical Assistant II, Concierge Medicine - Sutter Health - ZipRecruiter — Jun 8, 2026
- Concierge Doctors in California - NextMD — Mar 20, 2026
- 49ers, Sutter Health Partner to Expand Northern California Healthcare Access – Marin County Visitor — Apr 23, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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