Medical Arts Optical and Hearing

Audiology • Sault Sainte Marie, MI

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About

Medical Arts Optical and Hearing in Sault Sainte Marie, Michigan has served the community since 1946, offering hearing evaluations, hearing aids, hearing aid repairs, ear wax removal, and optical services. The practice provides customized hearing solutions with digital hearing aid technology and comprehensive follow-up care, including counseling for hearing loss and tinnitus.

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Clinic Type

Audiology

Address

1908 Ashmun St, Sault Sainte Marie, MI 49783

Phone

(906) 632-2289

Email

melaniebea@aol.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.melaniecookhearingaids.com/

Services Offered

Hearing testing
Hearing aid fitting
Hearing aid repairs
Ear wax removal
Hearing protection
Optical services
Online hearing test
Hearing loss treatment
Helping a loved one with hearing loss

Technology & Equipment

omega-ai

Team

Melanie Cook — Owner/Professional

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

awards page exists
https://www.melaniecookhearingaids.com/hearing-aids/technologies/omega-ai/
awards page on site

Social Media

Youtube Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.2 out of 5 stars (13 reviews)

Patients praise

Generally positive rating on Birdeye platform
Staff described as knowledgeable, friendly, and helpful by some patients
Competitive pricing mentioned in testimonials

Common complaints

Complaints regarding customer service experiences with eye glass supplier services
Reports concerning the owner's bankruptcy process

"Knowledgeable, friendly, helpful and good prices. I highly recommend the optical services. I did not use the hearing aid services."

— Melanie Cook Hearing Aids Testimonials page

"THE worst experience ever with an eye glass supplier. Be careful because Melanie Cook, the owner, has been going through a bankruptcy process for a few years."

— Yelp, Yahoo Local, MapQuest user reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Connect Hearing | Sault Ste. Marie | ON — Jan 28, 2026
Hearing First Audiology and Hearing Aid Clinic - Sault Ste Marie - northeasthealthline.ca — Jan 5, 2026
Hearing Life Group Health Association - Sault Ste Marie - northeasthealthline.ca — Jan 29, 2026
How hearing loss affects our lives and wellbeing - Sault Ste. Marie News — Sep 10, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.