Saugus Eye Associates

Optometry • Saugus, MA

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About

Saugus Eye Associates is an independent optometry practice in Saugus, MA offering comprehensive eye exams using digital retinal imaging and advanced technology. Services include walk-in and same-day exams, contact lens fittings, diabetic exams, computer vision care, and pediatric exams for ages 6 and up, with online scheduling available.

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Clinic Type

Optometry

Address

1201 Broadway

Phone

+1-781-231-1535

Email

SaugusEyeAssociates@gmail.com

Opening Hours

Sunday 12:00 PM - 4:00 PM; Monday 10:00 AM - 7:00 PM; Tuesday 11:00 AM - 7:00 PM; Wednesday 10:00 AM - 7:00 PM; Thursday 10:00 AM - 7:00 PM; Friday 10:00 AM - 7:00 PM; Saturday 10:00 AM - 7:00 PM

Website

https://local.lenscrafters.com/eyedoctors/ma/saugus/1201-broadway.html

Services Offered

Eye exams
Digital retinal imaging
Walk-in exams
Same day exams
Medical eye exams
Computer vision
Contact lens fittings
Contact lens exams
Diabetic exams
Online scheduling
Pediatrics - min age 6

Technology & Equipment

Digital Retinal Imaging
Advanced digital technology

Team

Saugus Eye Associates — Independent Doctor of Optometry

Insurance & Payment

EyeMed
AAA / AARP
Aetna
AllWays
BCBS of MA (Tufts Aetna)
Harvard Pilgrim
Health Plans Inc.
Humana
Medicare
United Health Care

We accept most major vision insurance plans; verify coverage at time of service.

Visa, Mastercard, Discover, American Express, ApplePay, Cash

Languages Spoken

English

Pricing

Eye Exam Starting Fee $150.00
Dilation Fee $40.00

Current Offers

New patient offer

FAQs

Is there online scheduling available?

Yes, online scheduling is available.

What is the Eye Exam starting fee?

Eye Exam Starting Fee $150.00.

Is there a dilation fee?

Dilation Fee $40.00.

What ages can pediatric exams be conducted for?

Pediatrics - Min Age = 6.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

LensCrafters Local: 4.8 out of 5.0 (based on 1350 reviews) (1350)
Birdeye: Not explicitly provided as an average, but references 224 reviews (224)
Yelp/MapQuest aggregate: Generally low (e.g., 2.5 stars on Yelp/MapQuest) (4 (on MapQuest specifically))

Patients praise

Knowledgeable and attentive doctors and technicians
Professional eye exam experience
High satisfaction with the quality of care and products
Phenomenal overall service mentioned by some patients

Common complaints

Unprofessional or rude staff interaction
Lack of assistance in the eyewear showroom
Issues with billing and communication
Concerns regarding unwanted or unnecessary services

"The whole experience was great! The personnel was very caring and nice from the moment you walk inside to when you're getting your eye exam done."

— My Vision Care (Patient Review)

"If I could give zero stars, I would. Horrible experience! The absolute worst place to get an eye exam. The front desk girl, Sarah, is one of the most unprofessional and rudest people I have ever..."

— Yelp (Patient Review)

"The eye exam set up and Dr. Lau was great. The associates in the showroom have no work ethic. I had picked out frames to try on and could get no one to assist."

— Yelp/Yahoo (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.