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Urgent Care at Santa Rosa Medical Center - Kaiser Permanente, Santa Rosa

Urgent Care at Santa Rosa Medical Center - Kaiser Permanente

Urgent Care • Santa Rosa, CA

About

- It focuses on medical services and is part of Kaiser Permanente’s Northern California network. - Key leaders referenced in related staff roles include Miriam Tcheng (Director of Food and Nutrition Services) and Jennie Smallcomb (Director of Rehabilitation Services). - The page provides general company details (location, industry, LinkedIn presence) but does not specify urgent care services, wait times, or specific urgent care availability at the Santa Rosa site. If you’re specifically seeking urgent care at Santa Rosa: - For urgent care needs, contact Kaiser Permanente Santa Rosa Medical Center directly or check the official Kaiser Permanente Northern California facilities page for Santa Rosa to verify current urgent care services, hours, and appointment options.

Clinic Type

Urgent Care

Address

401 Bicentennial Way, Medical Office Building 1, Ste 140 Santa Rosa, CA 95403

Phone

707-393-4044 (Adult), 707-393-4033 (Pediatrics)

Email

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Opening Hours

7 days a week, including holidays; 8:30 a.m. to 8 p.m.

Emergency Care

Not an emergency medical condition; you may be advised to go to the Emergency Department if needed

Services Offered

  • Urgent care

Insurance & Payment

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Languages Spoken

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FAQs

What are the Urgent Care hours?

Urgent Care is open 8:30 a.m. to 8 p.m. seven days a week, including holidays.

How are walk-in appointments handled?

Walk-in time slots are limited and filled in-person on a first-come / first-serve basis.

What kinds of conditions do you treat?

We assist with minor injuries and minor medical problems that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.

What should I do if no appointment slots are available?

Patients will be advised to come back the next day, contact their primary care physician’s office, or go to the Emergency Department.

Where is the Urgent Care located?

401 Bicentennial Way, Medical Office Building 1, Ste 140, Santa Rosa, CA 95403.

How can I reach the clinic by phone?

Main local number: 707-393-4044; Pediatrics: 707-393-4033.

Do you provide interpreter services?

Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations.

Is this facility part of Kaiser Permanente?

Yes, Urgent Care is a Kaiser Permanente facility with access to member resources and services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.6/5 stars (1,433 reviews)
  • Yelp: 2.9/5 stars (199 reviews)
  • Google (via directory): 2.3/5 stars (3 reviews)
  • Expected Health: 3.4/5 stars (8 reviews)

Patients praise

  • professional and compassionate care
  • friendly and helpful staff members
  • efficient and convenient access to care for members
  • consistent operating hours

Common complaints

  • concerns regarding wait times
  • issues with communication

"Each contact I have with providers reassures me that this is how medical care should be delivered. The staff, at all levels, are friendly and helpful and the care without compare."

— Birdeye Review

"Very professional and compassionate doctor."

— Birdeye Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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