Santa Rosa Internal Medicine | Locations
Internal Medicine • Santa Rosa, CA
About
Santa Rosa Internal Medicine is an internal medicine and primary care clinic located at 4507 Santa Rosa Drive in Midland, Texas. The clinic is part of Midland Health and offers services during business hours Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to noon.
Clinic Type
Internal Medicine
Address
4507 Santa Rosa Drive, Midland, TX 79707
Phone
432.221.4800
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Opening Hours
8-5 M-Th; 8-12 F
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.3 out of 5 stars (Healthgrades average rating for Dr. Fakhraei) (12 reviews)
- Birdeye (Kaiser Permanente Santa Rosa Mercury Way): 4.7 out of 5 stars (351 reviews)
- Birdeye (Kaiser Permanente Santa Rosa Medical Center): 4.6 out of 5 stars (1,433 reviews)
- Healthgrades: 4.0 out of 5 stars (Healthgrades average rating for Dr. Bursten) (4 reviews)
- WebMD: 4.5 out of 5 stars (WebMD average rating for Dr. Aggarwal) (6 reviews)
Patients praise
- Compassionate and professional staff at larger medical groups like Kaiser Permanente
- Expert medical care and effective chronic condition management reported by some patients
- Efficiency and helpfulness of specific specialists
- Accessible online resources for patient records and appointment scheduling at major systems
Common complaints
- Reports of rude, dismissive, or arrogant behavior by some individual providers
- Difficulties scheduling appointments
- Concerns regarding billing practices and unjustified office visit charges
- Perceived lack of clear communication and listening during consultations
"Extremely rude, even yelled at me. Completely dismissed me and my documented concerns. Do not recommend."
— Healthgrades review for Dr. Pirouz Fakhraei"Cold demeanor, cut me off, didn't listen to my concerns, was borderline rude, worst experience ever. I will never see this provider again."
— Healthgrades review for Dr. Saverio Roberto"I am so fortunate to be a Kaiser member. Each contact I have with providers reassures me that this is how medical care should be delivered."
— Birdeye review for Kaiser Permanente Santa Rosa Medical CenterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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