Sutter Urgent Care
Urgent Care • Santa Cruz, CA
About
Sutter Urgent Care in Santa Cruz offers same-day care for children 3 months and older and adults with non-life-threatening illnesses and injuries. Located at 2025 Soquel Avenue, the clinic provides a faster and cost-effective alternative to the emergency room, with amenities including onsite parking, free Wi-Fi, and wheelchair accessibility. Walk-ins are welcome, and the clinic is open daily from 8:00 AM to 8:00 PM.
Clinic Type
Urgent Care
Address
2025 Soquel Avenue, Santa Cruz, CA 95062
Phone
831-458-5537
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Sunday 8:00 AM - 8:00 PM; Monday 8:00 AM - 8:00 PM; Tuesday 8:00 AM - 8:00 PM; Wednesday 8:00 AM - 8:00 PM; Thursday 8:00 AM - 8:00 PM; Friday 8:00 AM - 8:00 PM; Saturday 8:00 AM - 8:00 PM
Emergency Care
Please call 911 if you’re experiencing a medical emergency.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services do Sutter’s urgent care clinics provide?
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When should I go to urgent care instead of the emergency room?
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What insurance plans are accepted?
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What if I’m late to my arrival time?
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Do your urgent care clinics treat pediatric patients?
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Yelp: 3.2 out of 5 stars (32 reviews)
- Google Reviews (aggregated data): 4.4 out of 5 stars (839 reviews)
Patients praise
- Professional, kind, and knowledgeable medical staff
- Efficient check-in and evaluation processes reported by many patients
- Comprehensive care for non-emergency conditions including injuries and infections
- Thorough examination and clear communication from providers
Common complaints
- Extended closure since December 2024 due to storm-related water damage
- Potential for long wait times during busy periods
- Occasional patient frustration with communication regarding care or delays
"The team at the main Sutter/PAMF clinic in Santa Cruz was stellar when I visited them recently while very sick. Even though there were 8 people ahead of me, they processed us all quickly."
— LocalityBiz User Review"Although the wait was initially posted as 3 hours, once I was brought in for evaluation (after 45 min), I was escalated due to the severity of my injury... Both the initial evaluating nurse and the PA who did the stitching were wonderful, kind, and reassuring."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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