Santa Cruz, CA Orthopedists | Sutter Health Doctors

Orthopedics • Santa Cruz, CA

Home/Santa Cruz/Orthopedics/Santa Cruz, CA Orthopedists | Sutter Health Doctors

About

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Clinic Type

Orthopedics

Address

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Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.sutterhealth.org/find-doctor/city/Santa%20Cruz/orthopedists-1042266209

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Sutter Health (Dr. Wilson C. Lai): 4.9/5 (67 reviews) (67)
Sutter Health (Dr. Thomas J. Welle): 4.9/5 (381 reviews) (381)
US News (Dr. Raj S. Kullar): 5/5 (229 reviews) (229)
US News (Dr. Christopher Summa): 5/5 (43 reviews) (43)
WebMD (Dr. James Spiegel): 4.0/5 (7 ratings) (7)
WebMD (Dr. Eric Hohn): 5.0/5 (14 reviews) (14)

Patients praise

High star ratings for many individual orthopedists
Frequent praise for individual physicians being caring, knowledgeable, and skilled in procedures
Compassionate and attentive nursing staff at surgical centers
Clear communication of conditions and treatments by many doctors
Comfortable facility accommodations

Common complaints

Billing and insurance verification issues
Difficulties with scheduling and long wait times for appointments
Perceived poor communication and bureaucracy in patient grievance processes
Some patients report perceived lack of accountability and rude customer service staff

"Dr Hohn is the best! Listens, shows concern, is thorough, and he's very knowledgeable in his work. Thank you!!!"

— WebMD (Dr. Eric Hohn)

"The man is arrogant... wrecked my whole retirement one in 1 million isn’t even good. Don’t use this doctor. He’s he’s too old out of touch."

— WebMD (Dr. James Spiegel)

"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."

— Better Business Bureau (Sutter Health)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Dr. Janet Wang | Hematologist in Santa Cruz, CA | Sutter Health — Jun 30, 2026
Benjamin L Silva, PA-C | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
Erica L Brown, PA-C | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
Leila Kramer, MPH | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.