Family Doctors in Santa Cruz, CA - Sutter Health
Family Practice • Santa Cruz, CA
Clinic Type
Family Practice
Address
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Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the practice?
Our family medicine team in Santa Cruz, CA at Sutter Health includes doctors, nurse practitioners, and physician assistants who provide the same high-quality care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health (Dr. Nathan D Atkinson): 5/5 (751 reviews)
- Sutter Health (Dr. James C Ritchey): 4.9/5 (313 reviews)
- Sutter Health (Dr. Thomas E Quigg): 4.9/5 (367 reviews)
- Healthgrades (Dr. Patrick Cudahy): 5.0/5 (69 reviews)
- WebMD (Dr. Kimberly Owens): 5.0/5 (33 ratings)
Patients praise
- High patient satisfaction scores for individual family medicine providers (often 4.9-5/5 stars)
- Providers described as knowledgeable, attentive, caring, and excellent listeners
- Well-organized and clean facilities
- Skilled nursing staff and effective communication from medical teams in surgical/maternity settings]},ratingsMentioned:[{rating:{citations:,confidence:
Common complaints
- Billing disputes, particularly regarding facility fees for telehealth visits and charges when a wellness visit shifts to a diagnostic visit
- Frustration with insurance-related access issues, such as contract disputes causing potential loss of providers
- Occasional reports of long wait times for appointments and urgent care services
- Minor concerns regarding proactive communication in some clinical settings
"He is very knowledgeable, and seems like he truly wants his patients to be as well. He is attentive, caring, and authentic. He listens, asks questions and gives options if appropriate."
— Healthgrades review for Dr. Patrick Cudahy"Dr. Owens is by far the best physician I have ever had... She is caring, an excellent listener and really hears and responds to every question."
— WebMD review for Dr. Kimberly Owens"The mention of 'stress' caused the provider to add a diagnostic code for 'anxiety' or 'mood disorder.' This negated the 'preventative only' status of the visit. The visit was split-billed... The bill included a facility fee for the 'mental health check-in,' despite the conversation happening over a smartphone."
— Summary of consumer complaint regarding billing practicesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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