Better Health Pharmacy
Pharmacy • Santa Clara, CA • 1 (San Jose) locations
About
The County of Santa Clara Public Health Department is a California government agency focused on protecting and improving community health. It operates more than 30 programs across seven divisions, offering services such as black infant health, California Children’s Services, food facility inspections, pharmacy and vaccination services, public health laboratory, STI/HIV/Hep C testing, travel vaccines, and the WIC nutrition program. Headquartered in San Jose, CA, with a presence in Puerto Rico, the department employs around 166 staff and emphasizes education, disease and injury prevention, healthy lifestyles, and health policy. Core locations: HQ at 150 W Tasman Dr, San Jose, CA 95134 (and an office in Costa Rica).
Clinic Type
Pharmacy
Address
725 E. Santa Clara Street, Suite 202, San Jose, CA 95112
Phone
(408) 794-0564
dehweb@deh.sccgov.org
Opening Hours
10:30 am - 7:00 pm (hours appear across multiple entries); typical daily hours include 8:30 am - 12:30 pm and 1:00 pm - 5:00 pm for some days
Services Offered
Technology & Equipment
Insurance & Payment
No copays; medications donated and dispensed at no charge when in stock; patients must have valid prescription.
No cash in the pharmacy, no copays
Languages Spoken
Pricing
FAQs
No controlled drugs policy?
California medication donation laws do not allow us to receive and dispense controlled drugs.
Can patients donate medications?
We do not accept medication donations from patients; donations come from licensed facilities.
What does "NO insurance, NO copays" mean?
We are a non-profit facility. Because our medications are donated to us, we offer them to you at no charge and with no copays. There is NO CASH in the pharmacy.
What does "NO controlled drugs" mean?
California medication donation laws do not allow us to receive and dispense controlled drugs. These include pain medications like Norco, Vicodin, Percocet, Oxycontin, Codeine; anxiety medications like Ativan & Valium; ADHD medications like Adderall and Ritalin, etc.
How do I qualify to receive medication from this free pharmacy?
Anyone with a valid prescription, and provided we must have the medication in stock, can receive medication from the Better Health Pharmacy.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Apple Maps/Yahoo Local: 4.9/5 based on 22 reviews (22)
Patients praise
- Free or low-cost medication for those in need
- Compassionate, helpful, and professional staff
- Convenient service including free shipping for county residents
- Valuable resource for uninsured or low-income patients
- Availability of free COVID-19 tests and other public health supplies
Common complaints
- Inconsistent medication stock and availability due to reliance on donations
- Difficulty reaching staff by phone or delayed response times in some instances
- Cannot dispense controlled substances (e.g., pain, anxiety, or ADHD medications)
- Cannot accept refrigerated medications
"What a godsend this place is... It is true about not always having what you need... but they will fill what they have and notify you for the rest... Wonderful, helpful people at the site as well."
— LocalityBiz Review"I don’t understand how they are getting great reviews when they don’t even answer their phones. Or return calls within 24 hours. I’m very glad for those whom they were able to help... I have received a call from Better Help Pharmacy and just like the reviews stated, they were very polite and compassionate."
— LocalityBiz Review (updated)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Better Health Pharmacy ofrece medicamentos gratis en el condado Santa Clara – Telemundo Area de la Bahía 48 — Jul 19, 2025
- San Jose pharmacy begins to offer COVID vaccinations to infants – NBC Bay Area — Dec 23, 2025
- Pharmacy Adds Vaccinations for Infants, First in the South Bay | San Jose Inside — Dec 26, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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