Pediatrics - My Doctor Online - Kaiser Permanente

Pediatrics • Santa Clara, CA

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About

Visit website

Clinic Type

Pediatrics

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://mydoctor.kaiserpermanente.org/ncal/article/pediatrics-sca-pediatrics-2489117

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

AppRecs (My Doctor Online app): 4.7 out of 5 stars (~12,000 ratings (My Doctor Online app))
U.S. News Doctor Finder: 5 out of 5 stars (example) (34 ratings (example doctor profile))
WebMD Care: 4.0 - 4.5 out of 5 stars (examples) (3-6 ratings (example doctor profiles))

Patients praise

High user satisfaction with the My Doctor Online app for managing health needs like appointments, prescriptions, and test results
General appreciation for clean facilities and friendly nursing staff at the Santa Clara pediatric clinic
Individual pediatricians are often rated highly by patients as a top choice
Comprehensive digital access to medical records, email communication, and online scheduling tools

Common complaints

Occasional app crashes and technical issues with My Doctor Online, such as difficulty retrieving information or video call disruptions
Reports of occasional appointment delays
Mixed anecdotal feedback on individual provider experiences

"Clean waiting room, friendly nurses at each front desk, once you get used to the 5 minute appointment delay there is nothing to complain about"

— LocalityBiz reviewer

"the app crashes a lot whenever i try going on video call with my therapist. not really for any particular reason either... sometimes it gets stuck on the "retrieving your information" screen after logging in."

— AppRecs reviewer

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.