Telehealth Services - Teladoc - Health Net

Telehealth Services • San Simeon, CA • Since 1979

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About

The Health Net page describes Health Net, LLC as a California-based insurance provider founded in 1979, now part of Centene Corporation. Key facts: headquarters in Woodland Hills, CA; public-facing health coverage through Health Net entities (Health Net of California, Health Net Life Insurance Company, Health Net Community Solutions, Inc.); Centene acquisition history; IPO in 1991; NC/CA operations with multiple U.S. offices. Note on user query: - Check Health Net member portal or coverage terms for Teladoc availability and any related telehealth benefits. - Verify provider networks and service areas for Telehealth in San Simeon, CA. - Contact Health Net customer service for location-specific telehealth options and coverage details.

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Clinic Type

Telehealth Services

Address

Woodland Hills, California 91367, US

Phone

1-800-TELADOC (835-2362)

Email

help@epayment.center

Opening Hours

24/7 for medical appointments via Teladoc; Behavioral health 7 days a week from 7:00 a.m. to 9:00 p.m. Pacific time

Website

https://www.healthnet.com/content/healthnet/en_us/members/telehealth.html

Telehealth

Teladoc telehealth services available to Health Net members; 24/7 access for medical visits; behavioral health by appointment 7 days a week; visits by phone or video; U.S. board-certified providers; services in all 50 states, Washington DC, Puerto Rico

Services Offered

Telehealth

Technology & Equipment

Teladoc app (phone/video)
teladoc.com website

Insurance & Payment

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Languages Spoken

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FAQs

What can Teladoc treat?

Non-emergency medical conditions; mental health; cold/flu, sinus infections, stomach bugs, allergies, depression, etc.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Better Business Bureau (BBB): 4.25/5 (average of 2,026 reviews) (2,026)
Trustpilot: 4.7/5 (40,825)
ComplaintsBoard: 1.0/5 (137 (complaints))

Patients praise

Convenience and speed of access to care for non-emergency issues
Ease of scheduling appointments via app, website, or phone
Positive experiences with professional and attentive providers for some patients
Helpful for mental health support and general medical advice when in-person care is unavailable

Common complaints

Difficulty or inability to treat specific medical conditions, leading to redirection to in-person urgent care
Perceived lack of value when consultations do not result in desired outcomes (e.g., no prescription, no effective advice)
Inadequate or poor customer support, including long response times and difficulty obtaining refunds
Technical issues with the app, including slow performance and connectivity problems during video calls
Reports of unprofessional behavior or rushed consultations by providers

"My experience was overwhelmingly positive. I received a callback from the doctor within a few minutes of requesting an appointment. My doctor was pleasant and listened carefully to my situation."

— Better Business Bureau User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.