Concierge Medicine at Sutter Health
Concierge Medicine • San Simeon, CA • 4 (Sutter Concierge Locations) plus home-based visits and video appointments locations
About
Concierge Medicine at Sutter Health San Simeon - The Institute for Health & Healing at Sutter Health offers integrative medicine and primary care, focused on activating mind–body–spirit healing. - Services include personalized primary care, online group appointments, and access to self-care and video libraries. - Location context: affiliated with California Pacific Medical Center; main address listed in Greenbrae, CA, with additional contact details in San Francisco. - Notable elements for concierge-style care: online group sessions, self-care resources, and a holistic approach to health.
Clinic Type
Concierge Medicine
Address
3919 Park Drive, Suite 80, El Dorado Hills, CA 95762; 15720 Winchester Blvd., Suite 200, Los Gatos, CA 95032; 49 Wells Avenue, 3rd Floor, Palo Alto, CA 94301; 2300 California Street, Suite 300, San Francisco, CA 94108
Phone
916-887-7951
S3ContactCenterCBO@sutterhealth.org
Opening Hours
24/7 access to dedicated doctor; same-day or next-day appointments; in-person or virtual visits; home/hospital/long-term care site visits
Telehealth
Video visits and virtual appointments available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Provider Finder: Concierge physicians often carry high individual ratings (e.g., 4.9-5/5 on provider pages) (Varies by physician (e.g., 58-142 reviews))
- BBB, Trustpilot, Yelp, PissedConsumer: General system reviews are frequently low (often 1-2 stars) (Varies by platform)
Patients praise
- Concierge medicine programs praised for providing personalized care and more time with physicians
- Specific medical staff and nurses noted for excellent bedside manner and efficient focus
Common complaints
- Long wait times and difficulty scheduling appointments
- Poor administrative communication and billing department issues
- Staff and customer service seen as unresponsive or unhelpful in some contexts
- Lack of privacy in some hospital settings
"The referral network that supposedly handles referrals never calls, there are six month delays getting an appointment with a specialist... Steer clear."
— Better Business Bureau review"Sutter nurses on ER were 10s in bedside manner and amazing efficient focus on medically addressing us."
— Trustpilot reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Sutter Concierge Los Gatos: Exceptional Personalized Care — Oct 20, 2025
- Dr. Cecilia Wan | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
- Dr. Shilpa M. Shah | Internal Medicine Doctor in San Francisco, CA | Sutter Health — May 4, 2026
- Dr. Hema Shah | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
- Dr. Jefferson W. Wen | Internal Medicine Doctor in San Carlos, CA | Sutter Health — Jun 12, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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