Primary Care at San Juan Capistrano Medical Offices

Primary Care • San Juan Capistrano, CA

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About

Primary Care at San Juan Capistrano Medical Offices in San Juan Capistrano, CA provides comprehensive primary care including preventive services, treatment for acute illnesses, and chronic condition management. The department offers internal medicine and family medicine care for patients of all ages, along with immunizations, health screenings, lifestyle counseling, sports physicals, and mental health screenings.

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Clinic Type

Primary Care

Address

30400 Camino Capistrano, 2nd Floor, San Juan Capistrano, CA 92675

Phone

1-833-574-2273

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Website

https://healthy.kaiserpermanente.org/southern-california/facilities/San-Juan-Capistrano-Medical-Offices-100059/departments/family-primary-care-dlp-102154

Services Offered

Primary care
Internal medicine
Family medicine
Preventive care
Immunizations
Cancer and health screenings
Routine checkups
Care for acute illnesses and conditions
Chronic condition management
Healthy lifestyle support
General health assessments
Lifestyle counseling
Sports physicals
Mental health screenings

Insurance & Payment

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Languages Spoken

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FAQs

What are the Primary Care Department hours?

Monday through Friday, 8:30 a.m. to 5 p.m.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (Kaiser Permanente facility): 4 out of 5 stars (72 reviews) (72)
Healthgrades (Dr. Craig Albert): 4.5 out of 5 stars (48)
Healthgrades (Dr. Ralf Reuland): 5 out of 5 stars (10)

Patients praise

Highly professional and attentive physicians who listen to concerns
Clean and well-maintained facility environment
Efficient lab services and generally swift check-in processes
Compassionate and thorough care from many providers

Common complaints

Occasional long wait times for appointments and at reception
Some reports of feeling rushed during appointments
Inconsistent customer service at the pharmacy and with some reception staff
Isolated complaints about individual staff members being rude or uncaring

"Dr. Alanis is so wonderful in taking time to listen to my questions and answering them... I appreciate having him as my primary physician."

— Patient review, Birdeye

"Dr. Gonzalez is incredibly thorough, knowledgeable, and genuinely invested in his patients’ well-being. He took the time to listen to all of my concerns..."

— Patient review, MemorialCare website

"I do feel rushed a lot of the time with the doctors. But I can’t really blame them for that... Sometimes the waiting time is a little ridiculous considering I go for appointments not walk ins."

— Patient review, Unilocal

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.