Gastroenterologists in San Jose, CA

Digestive Health • San Jose, CA

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About

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Clinic Type

Digestive Health

Address

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Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.sutterhealth.org/find-doctor/city/San%20Jose/gastroenterologists-1042264789

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

US News/Various: 5/5 (282 ratings) (282 ratings)
Birdeye: 4.9/5 (272 ratings) (272 ratings)
WebMD: 5.0 (25 ratings) (25 ratings)
Healthgrades: 4.7/5 (7 ratings) (7 ratings)
Healthgrades: 3.3/5 (11 ratings) (11 ratings)
Medical News Today/Healthgrades: 3.0/5 (21 ratings) (21 ratings)

Patients praise

high level of medical knowledge and expertise
clear communication of treatment plans
caring, compassionate, and attentive bedside manner
effective diagnostic procedures and outcomes

Common complaints

rude, incompetent, or unresponsive office staff
poor communication and scheduling difficulties
perceived doctor ego or lack of bedside manner in specific instances

"Dr. Nguyen is the real deal. I could tell immediately since I have been doing my research regarding my condition... It was such a fresh air compared to the other 4 Gastros I have had who seemed to be out of their league..."

— WebMD Review of Dr. Michelle Nguyen

"Stay far away from Dr. Balaa. His staff is rude and incompetent... The doctor has a huge ego... If something does go wrong, he blames the patient."

— Healthgrades Review of Dr. Marwan Balaa

"Dr. Shieh is an excellent physician; however, my experience with her office staff has been very disappointing. The staff have been consistently unresponsive, discourteous, and careless..."

— Birdeye Review of Dr. Eugenie Shieh

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.