Senior Services and Geriatric Care
Geriatric Care • San Francisco, CA • 29 locations
About
Senior Services and Geriatric Care in San Francisco, CA is a geriatric medicine program offering specialized care for adults over 65 and their families. Services include memory care support, fall risk management, care planning and coordination, house calls in some areas, and specialty programs such as PACE and Adult Day Health Care. The clinic also provides community classes, support groups, and online scheduling through My Health Online.
Clinic Type
Geriatric Care (multi-location group)
Address
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Phone
888-834-1788
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Chat live Monday–Friday, 8:00 am – 5:00 pm
Services Offered
Insurance & Payment
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My Health Online scheduling (for appointments), Chat and phone support
Languages Spoken
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FAQs
Who are geriatricians?
Doctors specializing in aging-related needs for adults over 65 and their families.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Seniors.fyi (Senior Helpers): 4.6/5 (16)
- Seniors.fyi (Central Gardens): 4.4/5 (94)
- UCSF Health (Dr. Jacklyn Katz): 5/5 (213)
- UCSF Health (Dr. Carolyn Welty): 4.9/5 (180)
- Healthgrades (Dr. Carolyn Welty): 4.9/5 (16)
- WebMD (Dr. Pei Chen): 5/5 (3)
Patients praise
- Highly rated geriatric primary care physicians who are described as caring, attentive, and excellent diagnosticians
- Some facilities recognized for beautiful, clean environments and compassionate, family-like frontline caregiving
- Strong professional communication and expertise among specialists in reputable health systems like UCSF
Common complaints
- Staffing shortages leading to inadequate supervision and care delays (e.g., long wait times for call lights)
- Concerns regarding management responsiveness, communication, and transparency in billing
- Allegations of neglect, including hygiene issues, nutritional gaps, and failure to assist residents properly
- Reports of unprofessional, rude, or hostile behavior by staff members towards residents and families
- Documented deficiencies in safety, hygiene, and fire code compliance in some facilities
"Dr. Welty is a gem. She spends time, listens to you carefully and is well informed about your history."
— UCSF Health Patient Review"The facility reportedly has a 40–60 minute wait for call lights. Patients are frequently yelled at by staff."
— Seniors.fyi Review of Central Gardens"Families often praise the facility for its beautiful, clean environment and the compassionate, family-like treatment provided by frontline caregivers. However, significant concerns exist regarding management responsiveness and the difficulty of coordinating care for residents with increasing medical needs."
— EveryPlace Review of The Avenues Transitional Care CenterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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