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Inland Pain Medicine, San Bernardino

Inland Pain Medicine

Pain Management • San Bernardino, CA • Since 2002 • 3 (Colton, Palm Desert, Banning) locations

About

Inland Pain Medicine is a private pain management practice founded in 2002 and headquartered in Colton, California, with 8 additional offices in Southern California (including San Bernardino area) and international presence in Mexico and Nicaragua. The clinic specializes in non-opioid and interventional pain therapies (e.g., spinal cord stimulation, pain pumps, epidural injections, nerve blocks, and related procedures) and aims to improve quality of life for patients suffering from pain. They emphasize innovation, research, and education, with services spanning pre- and post-procedure care. Website: inlandpainmedicine.com; main contact numbers: 909-887-2991, 909-295-7005.

Clinic Type

Pain Management

Address

1850 E Washington St, Colton, CA 92324

Phone

909-887-2991

Email

support@inlandpainmed.com

Opening Hours

MON-THUR: 8AM – 5PM, FRI: 8AM – 4:30PM

Services Offered

  • Pain management
  • Non-opioid therapy
  • Opioid therapy
  • Interventional procedures
  • Regenerative medicine
  • Chiropractic services
  • Concierge services
  • Implantable therapies

Team

  • Andrew Hesseltine, M.D., Board Certified in Anesthesiology and Pain Medicine — CEO & President
  • Melika Hesseltine, Vice President — COO

Insurance & Payment

—

Credit cards, Cash, Insurance

Languages Spoken

  • English

Current Offers

New Patient Offer

FAQs

What services does Inland Pain Medicine offer?

Pain management, non-opioid and opioid therapies, interventional procedures, regenerative medicine, chiropractic services, concierge services, and implantable therapies.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.2 out of 5 stars (177 reviews)
  • Lyked: 4.3 out of 5 stars (based on 1,777 reviews) (1,777 reviews)

Patients praise

  • High standard of clinical care from specific physicians
  • Effective pain management programs for some patients
  • Doctors are perceived as willing to listen and detail-oriented

Common complaints

  • Poor office staff communication and unresponsiveness
  • Difficulty getting insurance authorizations processed correctly or in a timely manner
  • Long wait times on the phone and/or disconnected calls
  • Issues with billing and insurance coverage handling
  • Perceived lack of empathy from non-medical staff

"I have never seen a more incompetent group of office staff! I have Blue Cross Blue Shield and they keep charging me $125.00 co payment every visit stating they are out of network! I've called multiple times to talk to billing for 3 months and they keep telling..."

— Yelp (via Yelp.ca)

"I agree with other reviewers that the receptionists and phone protocol need serious attention. However, once you’ve gotten past those issues, the standard of care is phenomenal."

— Lyked.com

"This place is terrible! If they had a zero or negative rating that’s what I would rate it! Avoid going here. It's extremely difficult to get any pain medication or pain management care. They NEVER return phone calls."

— WebMD

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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