Premier Orthopaedic & Trauma Specialists
Orthopedic Care • San Bernardino, CA • Since 2016 • 1 (Riverside clinic referenced; main site also lists Pomona/Upland/Chino Hills service area) locations
About
The team combines extensive trauma, sports medicine, and elective care experience (over 25,000+ surgeries collectively). They offer comprehensive orthopedic treatment for injuries and fractures, including joint-related care, and emphasize shared decision-making with patients. Key details: - Location: Pomona, CA (headquarters) with 3 offices in the United States - Focus: Orthopedic trauma, sports medicine, elective orthopedic care - Experience: Physicians with thousands of surgeries combined - Contact: management@premierortho.org; phone (909) 596-4346 - Website: premierortho.org
Clinic Type
Orthopedic Care
Address
160 E Artesia St, Pomona, California 91767, US
Phone
(909) 596-4346
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Orthopedic trauma and urgent/emergent orthopedic care (fracture care)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Same week fracture care appointments
FAQs
Do you offer fracture care or same-week appointments?
Yes, we often have same week appointments available for fracture care.
Do you offer in-house X-ray services?
Yes, Premier Orthopaedic & Trauma Specialists offers in-house X-ray services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (399 reviews)
- Healthgrades (Dr. Hrayr Basmajian specific): 4.6 out of 5 stars (21 ratings)
Patients praise
- Praise for clinical expertise, particularly orthopedic surgeries like hip and shoulder replacements
- Appreciation for Dr. Basmajian’s and other surgeons' bedside manner and communication clarity
- Friendly and compassionate nursing and support staff
- Efficient surgical outcomes for complex procedures
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Lack of timely call-backs despite stated policies
- Frustration with administrative management and responsiveness after practice transitions
- Occasional reports of long wait times at the office
"I had an outstanding experience with Dr. Basmajian and his staff! ... Everything was explained to me thoroughly, thereby facilitating an experience that put my mind at ease. Five stars is not enough!"
— Patient review (BusinessYab)"Worst experience ever! I fractured my wrist and was referred to PREMIER Orthopedic. Called daily, left emails and voicemails—no response for a week. Their voicemail promises a 24-hour callback—total lie."
— Patient review (Birdeye)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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