San Antonio Family Physicians

Family Medicine • San Antonio, TX • 2 (Westover Hills and Helotes) locations

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About

San Antonio Family Physicians is a family medicine practice with locations in San Antonio and Helotes, Texas. The clinic offers primary care, preventive care, pediatrics, chronic disease management, and women's health services, with appointments available weekdays until 7 pm and select Saturdays. Virtual appointments and same-day scheduling are available through their integration with Privia Health.

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Clinic Type

Family Medicine

Address

Westover Hills Office (Main Location): 5230 Rogers Road, Building 2, San Antonio, TX; Helotes Office: 12274 Bandera Road, Helotes, TX 78023

Phone

(210) 523-7237

Email

Compliance@priviahealth.com

Opening Hours

Telephone hours 8:00 am – 4:45 pm, Monday–Friday; appointments until 7:00 pm (phones not answered after 4:45 pm)

Website

https://www.myprivia.com/safamilyphysicians

Telehealth

Yes; On-demand, 24/7 Privia Virtual Clinic; Schedule in-person or virtual appointments

Emergency Care

For life-threatening emergencies, call 911 or go to the nearest emergency department

Services Offered

Primary care
Family medicine
Preventive care
Pediatrics (from Privia Health scope)
Chronic disease management
Women's health (from general family practice context)
Same-day appointments (implied by hours)

Insurance & Payment

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Languages Spoken

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FAQs

What are the telephone hours?

Our telephone hours are from 8 am to 4:45 pm Monday - Friday.

Do you offer after-hours phone support?

Even though appointments are available until 7 pm, we don’t answer phones after 4:45 pm.

What are the office hours for Westover Hills Office?

Mon-Fri: 8:00 am – 7:00 pm; Select Saturdays: 9:00 am – 2:00 pm; Sat openings vary by list.

What is the address for Westover Hills Office?

5230 Rogers Road, Building 2, San Antonio, TX 78251.

What is the address for Helotes Office?

12274 Bandera Road #108, Helotes, TX 78023.

Is there an emergency contact if someone has a life-threatening condition?

Call 911 or proceed to the nearest emergency department.

Does the clinic offer virtual care?

Yes, there is Privia Virtual Clinic and options to schedule virtual or in-person appointments.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

rater8: 4.9 out of 5 stars (668 ratings) for Dr. Eric Bernstein at this practice (668 ratings)

Patients praise

personalized attention and thorough communication from medical staff
efficient administrative and intake processes
compassionate and welcoming office environment
providers who listen well to patient concerns

Common complaints

occasional flexibility needed for appointment scheduling

"The front office has improved over the past year in my experience."

— Miguel Montes, LocalityBiz

"Dr. Bernstein is so kind and always very concerned about our mom. He gives us the best medical advice to help her. We completely trust him!! We thank him for being so proactive fir her!"

— Patient review, rater8

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.