John A. Moran Eye Center
Ophthalmology • Salt Lake City, UT • 11 Utah locations locations
About
The John A. Moran Eye Center at University of Utah Health is the Mountain West’s largest eye center, with over 40 specialists across 11 locations. It provides comprehensive eye care and advanced treatments, including adult/pediatric retina, glaucoma, cataracts, cornea, neuro-ophthalmology, ophthalmic plastic surgery, pediatric ophthalmology, external eye diseases, emergency services, LASIK/refractive surgery, and optometry (contact lenses and glasses). The center emphasizes patient access and vision health, guided by a mission to ensure no person with an eye condition is without hope or treatment. Main contact: 801-581-2352 / 801-581-2668. Headquarters in Salt Lake City, with offices along the Wasatch Front and three U.S. locations.
Clinic Type
Ophthalmology
Address
John A. Moran Eye Center, University of Utah Health
Phone
801-581-2352
patientbilling@hsc.utah.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.8 out of 5 stars (306 reviews) (306)
- University of Utah Health (Dr. William R. Barlow): 4.9 out of 5 stars (1,116)
- University of Utah Health (Dr. Edward R. Nicholls): 4.9 out of 5 stars (239)
- University of Utah Health (Dr. H. Joon Kim): 4.9 out of 5 stars (397)
Patients praise
- Highly skilled and competent surgeons and physicians
- Thorough and professional patient care and exams
- Good clinical outcomes and successful surgeries (e.g., cataracts, eyelid lifts)
- Friendly and helpful interactions with some staff members
- Clear explanations of procedures and treatment plans
Common complaints
- Poor communication and difficulty reaching staff via phone or MyChart
- Scheduling errors, long wait times, and appointment cancellations
- Issues with the optical shop, including delays in glasses orders, lack of follow-up, and poor customer service
- Reports of rude or unprofessional staff and management interactions
- Prescription errors or dissatisfaction with eye exams
"I would highly recommend Dr Barlow and the Moran eye center South Jordan to anyone needing attention to their eye problems. My entire experience there was excellent."
— University of Utah Health patient review of Dr. William R. Barlow"Hi everyone This Clinic has unprofessional employees with unprofessional supervisor... I order my glasses almost 40 days ago... They are give three time 1 one was 10 days after I went to clinic they’re says we need 10 days more..."
— Birdeye patient review"Most patients describe Dr. Nicholls as kind, patient, and knowledgeable... A minority of comments reported feeling rushed, poor communication from staff, prescription errors, and difficulty reaching the clinic by phone or MyChart."
— University of Utah Health patient feedback summary for Dr. Edward R. NichollsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- John A. Moran Eye Center | University of Utah Health — Jun 11, 2026
- John A. Moran Eye Center Appoints New Vice Chairs | John A. Moran Eye Center | University of Utah Health — Apr 29, 2026
- Moran Eye Center Researchers Share Advances in Vision Science at ARVO 2026 | John A. Moran Eye Center | University of Utah Health — Apr 30, 2026
- Meet Moran's New CEO Jeff Pettey, MD, MBA | John A. Moran Eye Center | University of Utah Health — Dec 12, 2025
- Moran Eye Center Physicians Share Research, Surgical Advances at ASCRS 2026 | John A. Moran Eye Center | University of Utah Health — Apr 6, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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