Counseling Services

Mental Health • Salinas, CA

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About

Counseling Services in Salinas, CA offers mental health care through Mood Health, a virtual mental health clinic providing talk therapy, lifestyle support, and prescriptions when appropriate. All appointments are conducted via video on phone, computer, or tablet, and most major commercial health plans are accepted.

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Clinic Type

Mental Health

Address

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Phone

(831) 757-4333

Email

jhernandezl@SalinasValleyHealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.salinasvalleyhealth.com/about-us/provider-well-being/counseling-services/

Telehealth

Mood Health therapy services are virtual, via video, accessible on phone/computer/tablet

Services Offered

Counseling/psychotherapy
Mood Health therapy services
virtual mental health clinic
talk therapy
lifestyle support
prescriptions when appropriate

Technology & Equipment

Mood Health platform (virtual video visits)
QR code access
Mood Health mobile/desktop access

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades: 4.4 out of 5 (average for listed counselors) (38 verified patient survey responses)
WebMD Care: Varies by provider (e.g., 5.0 for specific, 1.0 for others) (Total of 7 reviews across listed providers)
ThreeBestRated: 4.5 - 4.6 out of 5 (Not explicitly stated per provider, but based on 50-point inspection score)

Patients praise

Staff described as friendly, understanding, and kind
High professional ratings for specific individual therapists
Appreciation for play-based and routine-based therapeutic models
Accessibility of services for diverse needs (e.g., LGBTQ+ inclusive programs)

Common complaints

Dissatisfaction with medication management over other therapeutic approaches
Inconvenience and impersonal nature of using virtual/remote call centers instead of in-person assessments
Perceived lack of support and communication issues regarding service transitions
Office environments described as sterile or uninviting

"The staff at North American are wonderful. All the girls are friendly. Andrew is great! He's helped me out so much for the better. I feel safe here!"

— Patient review of North American Mental Health Services, Salinas

"This place will tell you exactly what you want to hear and then when you get there, nothing is as it should be. . . . They only want to manage medication. Having a call center for all of your establishments is a very bad deal."

— Patient review of North American Mental Health Services, Salinas

"She is kind and gentle! She just made me feel it was ok as I was so nervous to see her. She helped me immensely and I am grateful."

— Patient review of Dr. Sandra Marie Nesheim

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.