Salem VA Medical Center

Primary Care • Salem, VA

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About

Salem VA Medical Center in Salem, VA is a Veterans Affairs facility offering primary care, internal medicine, family medicine, immunizations, and care coordination. The center provides a wide range of specialty services including cardiology, endocrinology, addiction and substance use care, blind and low vision rehabilitation, and emergency care available 24/7. Virtual visits may be available for select services.

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Clinic Type

Primary Care

Address

Salem VA Medical Center, Salem, VA 24153-6404

Phone

Main Phone not provided on extract

Email

katelyn.peters@va.gov

Opening Hours

Mon-Sun 24/7

Website

https://www.va.gov/salem-health-care/locations/salem-va-medical-center/

Telehealth

Virtual visits may be available

Emergency Care

Salem VA Health Care System emergency department is open 24 hours a day, 7 days a week.

Services Offered

Primary care
Internal medicine
Family medicine
Immunizations and vaccinations
Care coordination with primary care team

Insurance & Payment

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Languages Spoken

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FAQs

What are the main hours for service?

Service Hours listed as 7:45 a.m. to 4:00 p.m. on weekdays for many services; some locations show 24/7 for facility hours and others show Closed on weekends.

Is the emergency department available 24/7?

Yes, the Salem VA Health Care System emergency department is open 24 hours a day, 7 days a week.

Can I visit in person or by appointment only?

Visit our office, by appointment only or with or without an appointment depending on service; virtual visits may be available.

Is there telehealth available?

Virtual visits may be available.

How can I schedule, reschedule, or cancel an appointment?

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

MedicalRecords.com / TrustReviewers.com: 4.2/5 (133)
Momentary Labs (CMS HCAHPS data): 5/5 (397 (CMS HCAHPS based))
Medicals-Health.com: 4.5/5 (14)

Patients praise

Professional and knowledgeable medical staff
Clean and well-maintained facilities
Strong nurse and doctor communication in many instances
Some patients describe highly positive, family-like care experiences

Common complaints

Difficulty contacting specific clinics or scheduling appointments
Long wait times for procedures and in the ER
Concerns regarding staff attentiveness or communication in specific departments (e.g., mental health, ER)
Frustration with administrative processes affecting benefits or payments

"At Salem you are treated like a member of their family."

— Patient review on TrustReviewers.com

"most staff couldn't care less if anything happened to the patients.. on 2 occasions when the alarm on the door went off... it took way too long before any of them decided to go check it out"

— Patient review on MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.