SSM Health Medical Group

Pediatrics • Salem, IL • Since 1872

Home/Salem/Pediatrics/SSM Health Medical Group

About

SSM Health Medical Group Salem is part of the nonprofit SSM Health system, a Catholic, not-for-profit health network serving communities in the Midwest. While the extracted highlights do not list a Salem-specific facility, SSM Health’s physician group and care delivery network include primary care and specialty services through its broad SSM Health footprint. For Salem-specific details (addresses, providers, and services), please consult the SSM Health Salem location page or contact the system directly.

Call clinic Visit website Get directions

Clinic Type

Pediatrics

Address

West Whittaker Street, Salem, IL

Phone

618-548-3740

Email

community.benefits@ssmhealth.com

Opening Hours

7:00 am - 6:00 pm

Website

https://www.getcare.ssmhealth.com/locations/location-details/medical-group-salem-il

Telehealth

SSM Health Express Virtual Care available

Services Offered

Primary care
Pediatrics
Wellness exams
Vaccinations
Chronic disease management
Radiology
Lab collection
Physical therapy
Family medicine

Team

Heidi Thompson, FNP-BC — APRN-CNP (Family Nurse Practitioner)
Norman — APRN-CNP
Mahvish Zahoor — MD

Insurance & Payment

—

Languages Spoken

English

FAQs

What services are offered at this Pediatrics clinic?

Pediatrics, Wellness exams, Vaccinations, Chronic disease management.

Awards & Accreditations

BEE Award - nominate a non-nursing medical staff member
DAISY Award - nominate a nurse

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

SSM Health Official Patient Surveys: 4.8 to 4.9 out of 5 stars (varies by provider and survey pool) (Ranges from approximately 100 to 160 ratings per provider displayed on location profiles)

Patients praise

providers who are compassionate, kind, and attentive listeners
staff professionalism and courteous demeanor
thorough explanations of treatment plans and medical conditions
long-term patient trust and appreciation for consistent care
efficient and timely appointments without feeling rushed

Common complaints

occasional reports of providers failing to review patient charts or lab results prior to appointments
instances of patients being referred to the wrong specialist or office without prior case review

"Dr. Zahoor provided truly exceptional care during my visit. She was...understanding, took the time to really...to my concerns. She explained...clearly and made...I felt informed and comfortable throughout the entire appointment."

— SSM Health patient survey for Dr. Mahvish Zahoor

"Not enough time or words to express how great Mary is & her concern w her patients. Mary is so professional & makes patients feel comfortable when discussing treatment & diagnosis."

— SSM Health patient survey for Mary Piper, APRN-CNP

"Dr. Hoffman is very friendly and courteous; however, does not give the impression he had reviewed previous appointments or recent labs prior to entry into the exam room."

— Verified patient feedback on ratings.md

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.