Salem VA Medical Center
Infectious Disease • Salem, VA
About
Salem VA Medical Center in Salem, Virginia provides infectious disease services including testing, screening, and treatment for hepatitis C, HIV/AIDS, tuberculosis, and other infectious diseases. The clinic offers prevention strategies, treatment, and compassionate care and counseling for people living with infectious diseases, with virtual visits available.
Clinic Type
Infectious Disease
Address
1970 Roanoke Boulevard, Salem, VA 24153-6404
Phone
988
katelyn.peters@va.gov
Opening Hours
Sun: 24/7
Telehealth
Virtual visits may be available
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What infectious diseases do you test for?
We test for, evaluate, and treat many infectious diseases including hepatitis C, HIV/AIDS, tuberculosis, and other infectious diseases.
What services are provided for infectious diseases?
Testing and screening for hepatitis C, HIV/AIDS, tuberculosis, and other infectious diseases; prevention strategies and treatment; compassionate care and counseling for people living with infectious diseases.
Can I visit the Infectious Disease clinic virtually?
Virtual visits may be available.
Is a referral required to schedule an appointment?
If a referral is required, you’ll need to contact your primary care provider first.
How do I schedule, reschedule, or cancel an appointment?
Contact us to schedule, reschedule, or cancel your appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com/TrustReviewers.com: 4.2/5 stars (133 reviews)
- Momentary Labs (CMS HCAHPS data): 5/5 stars (397 patient surveys)
- CMS (2026 rating): 4/5 stars
Patients praise
- high satisfaction with nursing and doctor communication
- recognized by CMS for quality care measures like mortality and timely treatment
- many veterans report feeling treated like family
- clean and quiet facility environment reported by many patients
Common complaints
- difficulties scheduling or contacting orthopedic clinic
- concerns about mental health and psychiatric department staff responsiveness
- reports of poor patient comfort in ER (lack of supportive seating)
- frustrations regarding administrative/benefits communication
"At Salem you are treated like a member of their family."
— Patient review on TrustReviewers.com"I have come across some really great people that work and volunteer there, for sure! At the same time, the psych dept could use some work!"
— Patient review on MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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