Salem VA Medical Center
Gastroenterology • Salem, VA
About
Salem VA Medical Center in Salem, VA provides gastroenterology services including colonoscopy, esophagogastroduodenoscopy (EGD), endoscopic retrograde cholangiopancreatography (ERCP), endoscopic ultrasound, manometry studies, small bowel capsule endoscopy, and 24-hour pH studies. The department treats conditions such as acid reflux, fatty liver, irritable bowel syndrome, inflammatory bowel disease, diarrhea, and cancer screening. A referral is required to access GI services.
Clinic Type
Gastroenterology
Address
1970 Roanoke Boulevard, Salem, VA 24153-6404
Phone
Main Phone not provided in extract
katelyn.peters@va.gov
Opening Hours
Mon: 7:45 a.m. to 4:00 p.m.; Tue: 7:45 a.m. to 4:00 p.m.; Wed: 7:45 a.m. to 4:00 p.m.; Thu: 7:45 a.m. to 4:00 p.m.; Fri: 7:45 a.m. to 4:00 p.m.; Sat: Closed; Sun: Closed
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services does the GI department provide?
Colonoscopy, esophagogastroduodenoscopy (EGD), and endoscopic retrograde cholangiopancreatography (ERCP); Endoscopic ultrasound; Manometry study; Small bowel capsule endoscopy; 24-hour pH study.
What conditions do GI services cover?
Acid reflux, fatty liver, irritable bowel syndrome, inflammatory bowel disease, diarrhea, cancer screening, and other digestive tract conditions.
Do I need a referral for GI services?
A referral is required.
How do I schedule or cancel an appointment?
Contact us to schedule, reschedule, or cancel your appointment; if a referral is required, contact your primary care provider first.
Are virtual visits available?
Virtual visits may be available.
What are the GI department's main contact procedures?
Main Phone numbers are listed in the department pages; appointments are by appointment only.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Centers for Medicare and Medicaid Services (CMS): 5-star (CMS) (N/A)
- MedicalRecords.com / TrustReviewers.com: 4.2/5 (133)
Patients praise
- High institutional ratings from official sources like CMS (5-star rating)
- Many patients report feeling treated like family by staff members
- General satisfaction scores often exceed or are similar to VHA averages in official inspections
- High level of reported trust from Veterans in recent surveys
Common complaints
- Difficulties with appointment scheduling and communication with clinics
- Perceived lack of staff responsiveness and patient comfort in emergency/clinical settings
- Frustrations regarding administrative/benefits-related processes and wait times for equipment
"At Salem you are treated like a member of their family."
— TrustReviewers.com patient review"most staff couldn't care less if anything happened to the patients..on 2 occasions when the alarm on the door went off (meaning someone might be attempting to hang themselves) it took way too long before any of them decided to go check it out."
— MedicalRecords.com patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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