Harbin Clinic Urology Rome
Urology • Rome, GA
About
Harbin Clinic Urology Rome provides urology services in Rome, Georgia, located on the Floyd Medical Center campus. The clinic offers urological consultations, emergency urology care, ambulatory care, and surgical services. Parking is currently limited due to construction and road widening at the medical center.
Clinic Type
Urology
Address
Medical Center campus, Floyd Medical Center area (Rome)
Phone
7065095000
%E2%80%AFcustomer.care.line@atriumhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Care Center (on campus)
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Harbin Clinic Urology Rome (Birdeye/Provider site): 4.7 out of 5 stars (963 reviews (aggregate); 180 ratings (provider-specific))
- Vitals.com (Dr. Forrest F. Schrum, III): 3.7 out of 5 stars (18 ratings (4 written reviews))
- Facebook: 82% recommend (17 reviews)
Patients praise
- High aggregate star ratings in some aggregate reviews (e.g., 4.7/5)
- Some patients praise the professionalism and expertise of specific physicians for successful outcomes and attentive care
- Effective treatment plans and clear communication cited by some patients for major health conditions
Common complaints
- Dissatisfaction with front desk and administrative staff communication and customer service
- Difficulty scheduling appointments or reaching providers for new issues
- Concerns regarding billing systems and automated messaging frequency
- Specific complaints about individual physician bedside manner and refusal of specific treatment requests
- Wait times beyond scheduled appointments for some patients
"He took the extra time to answer every question, provided every possible option, and made sure that, once I had made a decision, we had an effective treatment plan in place. ... Dr. Schrum saved my life!"
— Patient review on Vitals.com regarding Dr. Forrest F. Schrum, III"Dr Gilbert is Great, staff Need to be re-educated on #1 Customer Service, #2 Informing patients and Lack of Communication, Horrible. ... #3 Billing system is HORRIBLE"
— Patient review on Birdeye regarding Harbin Clinic Urology Rome"i would never recommend him or use him again he refused to write my insurance a letter... he has no feelings and lets his head nurse insult you for him."
— Patient review on Vitals.com regarding Dr. Forrest F. Schrum, IIISynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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