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Atrium Health Floyd and Harbin Clinic, Rome

Atrium Health Floyd and Harbin Clinic

Primary Care • Rome, GA

About

Atrium Health Floyd and Harbin Clinic (Rome, GA) offer integrated primary and cancer care close to home. As a nonprofit hospital system headquarters in Rome, they collaborate with Harbin Clinic to provide comprehensive care across all stages of treatment, including expert cancer care. They emphasize a mission to improve health, elevate hope, and advance healing, and operate within the Advocate Health network. Key details: - Type: nonprofit hospital and health system - Location: Rome, Georgia - Services: primary care and cancer care, with coordinated care across stages of treatment - Relationship: Atrium Health Floyd partners with Harbin Clinic - Ownership: Private, part of Advocate Health - Focus: patient-centered care, community partnership, accessibility to care in northwest Georgia

Clinic Type

Primary Care

Address

304 Turner McCall Blvd SW; Rome, 30165, United States

Phone

7065095000

Email

%E2%80%AFcustomer.care.line@atriumhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available with 24/7 secure video visits

Emergency Care

Available via urgent care

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatrics
  • Telehealth
  • Urgent care
  • Rural health clinics

Technology & Equipment

  • Telehealth platform (24/7 secure video)
  • X-ray
  • blood tests
  • vaccinations

Team

  • Family medicine specialists and internal medicine specialists — Primary care team

Insurance & Payment

—

Languages Spoken

—

Current Offers

New patient options

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS (Centers for Medicare & Medicaid Services): 1 out of 5 stars (Overall hospital rating) (N/A)
  • Birdeye (Atrium Health Floyd Chattooga ED): 3.9 out of 5 stars (34 reviews)
  • Birdeye (Harbin Clinic Family Medicine): 4.9 out of 5 stars (974 reviews)
  • Birdeye (Harbin Clinic Orthopedics): 4.8 out of 5 stars (915 reviews)
  • Birdeye (Harbin Clinic Eye Center): 4.7 out of 5 stars (739 reviews)
  • Birdeye (Harbin Clinic General): 3.3 out of 5 stars (13 reviews)

Patients praise

  • Many patients report highly skilled, compassionate, and attentive doctors and nursing staff
  • Efficiency and speed in coordinating care for specific serious conditions like cancer treatment and cardiac care
  • Strong community-focused care and supportive staff in departments like hospice and specialized clinics
  • Some clinics within the network maintain high satisfaction ratings (e.g., Family Medicine, Eye Center)

Common complaints

  • Long wait times and delays in appointments
  • Reports of rude, dismissive, or unprofessional staff and medical providers
  • Concerns regarding billing issues and unclear charges
  • Difficulty scheduling or receiving prompt callbacks for urgent concerns
  • Low hospital star ratings based on CMS quality and safety metrics

"Rude nurses, rude doctors. Was billed over $4000 for lab work that I never received results for."

— Yelp review of Atrium Health Floyd

"Great Doctors, NPs, and the staff does a great job at family practice. Also, good experience at the Lab and Imaging Department."

— Birdeye review of Harbin Clinic Family Medicine

"This clinic has Horrible service, constantly wrong name, multiple losses of my Ins info & appt times are hour behind. Had to just walk out of my last apt bc of my days schedule."

— Birdeye review of Harbin Clinic Orthopedics

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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