Rocky Mount Family Medical Center
Primary Care Clinic • Rocky Mount, NC
About
Family Medical Center of Rocky Mount is a private primary care medical practice in Rocky Mount, NC, offering comprehensive services for families and individuals. Founded in 1983, it operates from 804 English Rd with three offices in Rocky Mount. The center provides family medicine, pediatric care, women's health, geriatrics, chronic disease management (including diabetes and hypertension), lab and radiology services, and ancillary care such as joint injections and dehydration or sunburn treatment. It emphasizes a welcoming, patient-centered experience and uses modern technology. The clinic is currently accepting new patients and is led by Dr. Richard Michal and Dr. Mark Abel, under Generations Family Practice. Contact: 1-252-443-3133.
Clinic Type
Primary Care Clinic
Address
804 English Road, Suite 100, Rocky Mount, NC 27804
Phone
919-375-8880
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Opening Hours
Monday to Friday: 8am-5pm; Closed for lunch 12:00 PM — 1:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting New Patients
FAQs
What should I consider when choosing a new primary care physician?
Suggestions include checking if doctors are in-network with your insurance, finding expertise for specific medical needs, asking for referrals, and considering practical matters like location, operating hours, and languages spoken; then scheduling initial consultations to determine fit.
How can I make sure the clinic fits my practical needs?
Consider travel time, clinic hours (including evenings or weekends), and the languages spoken by the doctor.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.9/5 stars (2,149 reviews) (2,149)
- Healthgrades: 5.0/5 stars (77 reviews) (77)
- Healthgrades: 4.9/5 stars (25 reviews) (25)
- Healthgrades: 4.4/5 stars (18 reviews) (18)
- Vitals: 4.0/5 stars
- Vitals: 3.4/5 stars (13 reviews) (13)
- Healthgrades: 2.6/5 stars (5 reviews) (5)
Patients praise
- Professional and thorough care
- Doctors who take time to listen to concerns
- Empathetic and respectful bedside manner
- Ease of scheduling/availability for some practices
Common complaints
- Long wait times
- Unresponsive office staff and communication issues
- Challenges with prescription refills and patient portals
- Reports of dismissive or unprofessional bedside manner by some providers
"My provider, Lee Townsend, was exceptional; very professional and thorough. Nurse was also exceptional. Been a long time since I have had the level of care..."
— Rocky Mount Family Medical Center website"Dr. Browder has been my Primary Care physician for many years. He has always been caring and responsive to my needs and concerns."
— Healthgrades"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled..."
— Better Business BureauSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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