Family Medicine in Rochester, NH - Primary Care

Internal Medicine • Rochester, NH

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Clinic Type

Internal Medicine

Address

150 Marketplace Boulevard Unit 9 Rochester, NH 03867

Phone

603-516-4212

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Family%20Medicine/near/Rochester%2C%20NH?page=1

Emergency Care

If this is a medical emergency, call 9-1-1. For immediate help with a psychological crisis, including suicidal thoughts, call 9-8-8.

Services Offered

Primary Care
Family Medicine

Team

Jolene J Shuman — MD
Stacy M Stafford — PA-C
Bhavik K Bhulabhai — MD
Joan Doris Smith — MD
Aaron J Kahn — APRN, DNP, FNP
Michelle Sarah Mancherje — MD
Rachel M Kaiser — MD

Insurance & Payment

—

Languages Spoken

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FAQs

What is an affiliated organization?

Affiliation is the local physician organization to which the doctor belongs.

What is a primary care provider (PCP)?

A primary care provider is a doctor (or in some cases, a nurse practitioner or physician assistant) who sees patients for everyday medical issues and is often your first point of contact for general health concerns.

What does it mean if a provider is accepting new patients?

Providers who are accepting new patients are able to book new patient appointments within 90 days.

What does near-term availability mean for appointments?

Providers with near-term availability can book new patient appointments within 30 days.

What is Concierge Medicine?

Concierge Medicine is a model where providers care for a limited population of patients, often with an annual membership fee.

Can providers accept more insurance plans than shown?

Providers may accept more insurance plans than listed. Please confirm when scheduling.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Deborah Harrigan): 4.1 star rating (12 reviews)
Healthgrades (Dr. Jolene Shuman): 3.2 star rating (15 reviews)
WebMD (Dr. Joseph Nossiff): 4.0 average rating (out of 5) (17 ratings)
Sharecare (Jamie Callahan, FNP-C): 5.0/5 (2 reviews)
Healthgrades (Dr. Ray Wilt III): 5.0 star rating (5 reviews)
Mass General Brigham/BWH doctors (Dr. Jolene J. Shuman): 4.9 out of 5 (106 reviews)

Patients praise

Caring providers who listen and explain conditions
Staff friendliness and supportive front office/MA experience
Scheduling/appointment experiences and not feeling rushed (in some reviews)
Continuity/personalized care and follow-up

Common complaints

Rushed appointments / not spending enough time
Dissatisfaction with communication (e.g., not discussing concerns or being dismissed)
Long waits or poor office/appointment experiences (in some sources)
Problems contacting the practice / not returning calls (community complaint)
Rude or impersonal intake questions (Yelp review)

"“Awesome Doctor who cares and listens… best ever..” (listed among patient review highlights)."

— Healthgrades review snippet for Dr. Deborah Harrigan

"“Never discussed my reason for my appointment…”"

— Healthgrades review snippet for Dr. Jolene Shuman

"“Receptionists are always kind, welcoming and supportive… everyone has been friendly…”"

— Rochester Primary Care reviews on localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.