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Mass General Brigham Rochester | Wentworth-Douglass Hospital, Rochester

Mass General Brigham Rochester | Wentworth-Douglass Hospital

Family Medicine • Rochester, NH • Since 1906

About

Wentworth-Douglass Hospital (WDH) is a nonprofit, full-service medical center in Dover, NH, part of the Mass General Brigham system since 2016. It operates with about 1,100 staff and 400+ physicians, offering walk-in care, physician practices, and comprehensive services across its four U.S. locations. WDH is headquartered in Dover and is expanding regionally under Mass General Brigham, including recent initiatives like advanced cardiac care and A-fib ablation programs in collaboration with Salem Hospital. The hospital has alumni affiliations with several regional health systems and universities, and its broader system employs several thousand clinicians and staff. WDH’s Rochester connection appears not directly listed; the relevant focus is its integration under Mass General Brigham and its service expansion in New Hampshire and surrounding area.

Clinic Type

Family Medicine

Address

150 Marketplace Blvd Unit 9 Rochester, NH 03867

Phone

603-516-4212

Email

theworksmembership@wdhospital.org

Opening Hours

Monday - Friday 8-5 p.m. Primary Care

Telehealth

Not specified

Services Offered

  • Primary care
  • Obstetrics and gynecology care
  • Family medicine
  • Patient-centered medical home model
  • Care coordination
  • Diabetes education
  • Pharmacy support
  • Behavioral health integration
  • Health coaching
  • Nurse practitioners/physician assistants
  • Care managers
  • Health coaches
  • Diabetes educators
  • Patient service representatives

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish
  • Other languages listed in provider language options may be available, but not explicitly specified in text

Current Offers

Becoming a Patient

FAQs

What services are offered at Mass General Brigham Rochester?

Primary care and obstetrics-gynecology care for families and individuals of all ages; part of Wentworth-Douglass Hospital and Mass General Brigham.

Primary care hours

Monday - Friday 8-5 p.m.

OB-GYN hours

Tuesday, Thursday, Friday 8-5 p.m.

How to contact for appointment (primary care)

Please contact us at(603) 516-4212 if you are looking for an appointment with one of our primary care physicians.

How to contact for appointment (OB-GYN)

Please contact us at(603)-610-8079 if you are looking for an appointment with one of our primary care physicians.

About the care model

We follow a Patient-Centered Medical Home model, working closely with you to help you achieve optimal health.

What teams may be involved in care

Your care team may include physicians, nurse practitioners/physician assistants, pharmacists, nurses and certified medical assistants, behavioral health specialists, social workers, care managers, health coaches, diabetes educators, and patient service representatives.

What is Patient Gateway

Patient Gateway makes it easy to submit prescription refills, view test results, request appointments, and communicate with all your providers. Sign up at the office or online.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Facebook: 83% to 94% overall patient experience ratings (various platforms) (890 reviews (Facebook))
  • US News & World Report: 4 out of 5 stars
  • Mass General Brigham Doctors/Patient Ratings: 4.9 out of 5 stars (for Mass General Brigham Primary Care Clinic at Rochester)

Patients praise

  • Professional and friendly staff, particularly in the ER
  • Good communication from doctors and nurses
  • High overall patient satisfaction ratings across various platforms
  • Quality of surgical care

Common complaints

  • Long emergency room wait times
  • Staff perceived as unresponsive or slow to help
  • Concerns regarding cleanliness of facilities
  • Complaints about lack of progressive treatment for certain conditions

"Went into WDER after going to cancer treatment center and the Doctor wanted me to be seen waited over 31/2 hours and left. Several other patients also walked out because of same wait periods and longer."

— Patient story via hospitalstats.org

"ER staff were professional and friendly. Surgeon was excellent. Nurses were great. Rooms were first class. Can't say enough good things about the entire ..."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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