
CONNECT HEARING, RIPLEY
Audiology • Ripley, WV
Clinic Type
Audiology
Address
—
Phone
800-350-6093
apps.usa@wsa.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 4.3/5 stars (159 (across 62 locations))
- Better Business Bureau (BBB): 2.14/5 stars (Not explicitly stated as a total count for all locations)
Patients praise
- praise for staff professionalism, kindness, and patience
- appreciation for effective and well-qualified hearing evaluations
- positive feedback regarding timely maintenance and support services
- satisfaction with care provided to elderly patients
Common complaints
- allegations of unauthorized credit line applications
- persistent unwanted marketing calls/voicemails after requests to stop
- concerns regarding unfulfilled promotional offers (e.g., gift cards, tablets)
- perceived high-pressure sales tactics and pricing concerns
- criticism of staff professionalism in specific instances
"Very professional or very courteous obviously the examiner new what he was doing in great detail and well qualified I would recommend connect hearing for anyone needing a hearing aid and a professional evaluation"
— AudioNova/Connect Hearing Patient Testimonial"We could not have ask for a better experience. The staff took excellent care of my 94 year old mother. They are the best!! I will definitely recommend them."
— AudioNova/Connect Hearing Patient TestimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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