Bon Secours Urgent Care
Urgent Care • Richmond, VA • 11 locations
About
Bon Secours Richmond offers walk-in urgent care through its Bon Secours facilities in the Richmond area. The related page for Southside Regional Medical Center (Petersburg, near Richmond) indicates that Bon Secours operates a network of hospitals and medical centers in the region, including urgent care services, primary and specialty care (cardiology, neurology, OB/GYN, orthopedics, cancer care). The Petersburg site is a 300-bed hospital with emergency department level III, part of the private Bon Secours Mercy Health system headquartered in Jacksonville, FL. If you’re specifically seeking Walk-in Urgent Care in/around Richmond, check Bon Secours locations in the Richmond area via bonsecours.com for the nearest walk-in urgent care hours and availability.
Clinic Type
Urgent Care (multi-location group)
Address
Bon Secours Urgent Care, Carytown, 10 N. Nansemond St, Suite E, Richmond, Virginia 23221; Bon Secours Urgent Care, East End, 2603 Nine Mile Rd, Suite 110, Richmond, Virginia 23223; Bon Secours Urgent Care, Glen Allen, 9851 Brook Road, Glen Allen, Virginia 23059; Bon Secours Urgent Care, Laburnum, 4835 S. Laburnum Ave, Richmond, Virginia 23231; Bon Secours Urgent Care, Midlothian, 14163 Midlothian Turnpike, Midlothian, Virginia 23113; Bon Secours Urgent Care, Nuckols, 11201 Nuckols Rd, Glen Allen, Virginia 23059; Bon Secours Urgent Care, Regency, 1502 N Parham Rd, Suite A, Richmond, Virginia 23229; Bon Secours Urgent Care, Sauer Center, 2230 W Broad St, Suite 101, Richmond, Virginia 23220; Bon Secours Urgent Care, Staples Mill, 8800 Staples Mill Rd, Richmond, Virginia 23228; Bon Secours Urgent Care, Swift Creek, 14426 Hull Street Road North, Chesterfield, Virginia 23832; Bon Secours Urgent Care, Towne Center, 11603 Midlothian Tpke, Midlothian, Virginia 23113
Phone
888-538-3832
emailCompliance@BSMHealth.org
Opening Hours
362 days a year (no appointment needed)
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
Do I need an appointment?
No appointment needed.
How many locations are in the Richmond area?
11 locations across the Richmond area.
What services do Walk-in Urgent Care clinics offer?
Walk-in and urgent care clinics offer a full spectrum of care options in a convenient setting.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.5/5 stars (East End) (464 reviews)
- SolvHealth: 4.7/5 stars (East End) (242 ratings)
- SolvHealth: 4.9/5 stars (Staples Mill) (371 ratings (118 reviews))
- SolvHealth: 4.7/5 stars (Laburnum) (188 ratings (43 reviews))
- SolvHealth: 4.9/5 stars (Sauer Center) (166 ratings (42 reviews), 42 reviews)
Patients praise
- generally quick wait times and efficient service
- clean and well-maintained facilities
- professional, caring, and knowledgeable medical providers
- convenient walk-in availability and online appointment booking options
Common complaints
- occasional rude or dismissive staff/medical assistants
- difficult or non-intuitive digital check-in processes
- perceived rushing of patients near closing time
- lack of certain on-site diagnostic capabilities such as some bloodwork at specific locations
- billing/copay issues related to unavailable services
"I did not wait more than a few minutes and the staff was so caring and very professional."
— SolvHealth (Staples Mill location)"I decided that was not the place for me and decided to leave. I felt that my health wasn’t taken seriously."
— SolvHealth (East End location) complaint regarding closing time rush"The woman that came to help actually tossed a mask at me / but did offer assistance. So/ the check in was rude and extremely unprofessional."
— SolvHealth (Sauer Center location) review regarding check-in staffSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bon Secours Urgent Care’s Sauer Center is now open | WRIC ABC 8News — Jul 30, 2025
- Bon Secours expanding footprint in Henrico with two more urgent care clinics - Richmond BizSense — Sep 17, 2025
- Bon Secours opens new urgent care center in Eastern Henrico — Nov 7, 2025
- HCA plans urgent care center in Chester as Bon Secours opens similar clinic in Henrico - Richmond BizSense — Nov 5, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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