Family Doctors in Richmond, CA

Primary Care • Richmond, CA

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About

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Clinic Type

Primary Care

Address

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Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.sutterhealth.org/find-doctor/city/Richmond/family-doctors-1042264209

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Sutter Health: 4.9/5 stars (309 reviews) (309 reviews)
Healthgrades: 4.6/5 stars (23 reviews)
Healthgrades: 4.8/5 stars (4 reviews)
WebMD Care: 5/5 stars (2 reviews)

Patients praise

Thorough and attentive care, especially when listening to patient concerns
Effective communication and clear explanation of medical conditions
Strong follow-up on test results and specialist referrals
Friendly, professional, and efficient office staff and nurses

Common complaints

Reports of dismissive bedside manner and poor communication
Concerns regarding staff unprofessionalism or difficulty accessing staff
Perceived lack of regard for patient concerns and health history

"Dr.Stern is a clear communicator and reads your medical charts and lab reports beforehand... patients can spend time discussing treatment alternatives instead of small chit-chat with doctor."

— Healthgrades

"Dr shih was incredibly dismissive towards my concerns with my health. He fought providing referrals to specialized care... Very poor bedside manner."

— WebMD Care

"Terrible doctor. Treats patients as if he has zero regard for their concerns and health. Cold person, and very rude."

— Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.