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Cancer Services | Oncology and Hematology - Sutter Health, Richmond

Cancer Services | Oncology and Hematology - Sutter Health

Oncology • Richmond, CA • 20+ cancer centers locations

Clinic Type

Oncology

Address

—

Phone

888-834-1788

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cancer Services
  • Oncology and Hematology

Technology & Equipment

  • Medical Oncology
  • Surgical Oncology
  • Radiation Oncology
  • Chemotherapy
  • Immunotherapy
  • Targeted therapy
  • Hormone therapy
  • Infusion treatments
  • Oral medications
  • Biopsy
  • Minimally invasive surgery
  • Tumor removal
  • Lymph node removal
  • Partial or full organ removal
  • Reconstructive surgery
  • Preventive surgery
  • External beam radiation
  • Targeted radiation
  • Internal radiation
  • Image‑guided radiation
  • Stereotactic radiosurgery

Insurance & Payment

—

Languages Spoken

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Awards & Accreditations

  • America’s Best Cancer Hospitals by Newsweek
  • numerous high-performing cancer programs by U.S. News & World Report
  • Newsweek America's Best Cancer Hospitals (oncology)
  • U.S. News & World Report high-performing cancer programs
  • Becker's Hospital Review oncology programs award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Urgent Care Map (Knickerbocker location): 4.4/5 stars (334 reviews)
  • Urgent Care Map (Financial District location): 4.3/5 stars (26 reviews)

Patients praise

  • access to specialized oncology and hematology care with experienced physicians
  • accreditation from professional organizations like the Commission on Cancer and Quality Oncology Practice Initiative
  • availability of advanced treatment technology and research/clinical trials across the wider Sutter Health network

Common complaints

  • difficulties with scheduling and long wait times for appointments
  • complaints regarding complex or unexpected billing and insurance authorization processes
  • concerns about administrative disorganization and communication lapses, such as lost information or unread clinical notes
  • isolated reports of negative experiences with patient advocacy and access to care teams

"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."

— Better Business Bureau Review

"Appointments take forever. Info gets lost. No one seems to read the notes that doctors put in the system. Referrals fall into a black hole."

— Reddit discussion on Bay Area cancer care providers

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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