
Cancer Services | Oncology and Hematology - Sutter Health
Oncology • Richmond, CA • 20+ cancer centers locations
Clinic Type
Oncology
Address
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Phone
888-834-1788
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
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Awards & Accreditations
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Urgent Care Map (Knickerbocker location): 4.4/5 stars (334 reviews)
- Urgent Care Map (Financial District location): 4.3/5 stars (26 reviews)
Patients praise
- access to specialized oncology and hematology care with experienced physicians
- accreditation from professional organizations like the Commission on Cancer and Quality Oncology Practice Initiative
- availability of advanced treatment technology and research/clinical trials across the wider Sutter Health network
Common complaints
- difficulties with scheduling and long wait times for appointments
- complaints regarding complex or unexpected billing and insurance authorization processes
- concerns about administrative disorganization and communication lapses, such as lost information or unread clinical notes
- isolated reports of negative experiences with patient advocacy and access to care teams
"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
— Better Business Bureau Review"Appointments take forever. Info gets lost. No one seems to read the notes that doctors put in the system. Referrals fall into a black hole."
— Reddit discussion on Bay Area cancer care providersSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Bringing Precision to Cancer Care | Vitals — Apr 24, 2026
- Sutter Health Recognized for Excellent Cancer Care | Vitals — Nov 4, 2025
- Dr. Bao D. Dao | Oncologist in Dublin, CA | Sutter Health — Jun 15, 2026
- Cardiac and Cancer Care Expands in Castro Valley | Vitals — Apr 9, 2026
- Dr. Ann M. Wexler | Oncologist in Vacaville, CA | Sutter Health — Apr 7, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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