Division of Infectious Diseases

Infectious Disease • Richmond, VA

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About

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Clinic Type

Infectious Disease

Address

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Phone

(804)828-0100

Email

homepage@vcu.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://intmed.vcu.edu/divisions/infectious/

Services Offered

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Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Antonio Gonzalez): 3.6/5 (9 ratings)
Healthgrades (Dr. William Koch): 5.0/5 (3 ratings)
Healthgrades (Dr. Suzanne Lavoie): 5.0/5 (3 ratings (16 total))
WebMD (Dr. Robert Peskind): 5.0/5 (3 ratings)
RateMDs: Varies by provider (range: 1.7 to 5.0) (Multiple providers reviewed)

Patients praise

thorough and caring approach to patient care
knowledgeable and clear explanation of conditions and treatment plans
good bedside manners and ability to listen to patient concerns
professionalism and compassion of medical teams
dedication to resolving complex health issues

Common complaints

perceived lack of knowledge regarding specific conditions like Lyme disease
complaints about bedside manner or perceived rudeness
concerns regarding follow-up and monitoring of abnormal lab results
instances of feeling rushed or dismissed during consultations

"Dr Koch always takes time to engage my son directly... He never makes you feel rushed & explains his thought process for any medication changes."

— Healthgrades review for Dr. William Koch

"Dr. Ravishankar is not knowledgeable about Lyme Disease. Do NOT see her for this reason."

— RateMDs review for Dr. Ravishankar

"The level of professionalism, compassion and integrity each displayed is unparalleled. When they didn't have a clear-cut answer, they didn't create one and that I can truly appreciate ethically."

— Patient testimonial for VCU Health infectious disease medical team

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].