Tri-Cities Community Health

Primary Care • Richland, WA • 1 location in Richland (76 Williams Blvd) locations

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About

Primary Care & Women's Health in Richland is a Tri-Cities Community Health clinic located at 761 Williams Blvd. in Richland, WA. The clinic offers primary care, women's health, eye care, endocrinology, pediatrics, dental services, behavioral and mental health care, labs, pharmacy, WIC support, maternity services, and health insurance enrollment. Medical hours are Monday through Friday, 8 a.m. to 5 p.m., with a free nurse advice line available after hours.

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Clinic Type

Primary Care

Address

761 Williams Blvd, Richland, WA 99352

Phone

+1-509-547-2204

Email

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Opening Hours

Monday - Friday 8 a.m. - 5 p.m.

Website

https://mytcch.org/locations/761-williams-blvd-richland/

Emergency Care

After Hours Free Nurse Advice Line (866) 418-2920

Services Offered

Primary Care
Women’s Health
Eye Care
Endocrinology
Pediatrics
Dental
Behavioral/Mental Health
Labs
Pharmacy
WIC (Women, Infants & Children)
Maternity Support Services
Health Insurance Enrollment
Community Outreach

Team

John Rome — DMD
Sean Patrick Brady — DO
David Bruce Bass — DMD
Rohaan K Billim — BDS, DDS
Laura Elizabeth Coolidge — PA-C
James Daniel Vaughn — MD
Arties

Insurance & Payment

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Languages Spoken

English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Kadlec Clinic - South Richland Primary Care: 4.9/5 stars (1,849 ratings)
WebMD (Dr. Mark Mulholland): 5.0/5 stars (175 ratings and 133 reviews)
Healthline (Dr. Saira Tandon): 4.8/5 stars (134 reviews)

Patients praise

high patient satisfaction with individual practitioners like Dr. Mark Mulholland, Dr. David Jones, Dr. Jessica Schneider, and Dr. Saira Tandon
practitioners described as compassionate, attentive, and thorough listeners
appreciation for personalized and root-cause medicine approaches
high ratings (often 4.8-5.0) for established individual clinics and doctors
strong patient loyalty to specific doctors despite clinic challenges

Common complaints

reports of a visit-driven, appointment-heavy factory approach
difficulties with obtaining and transferring medical records
inconsistent communication regarding provider departures
complaints about lack of follow-up on lab results and treatment plans
concerns about provider priorities regarding administrative requirements over patient care

"The staff are friendly but unfortunately this clinic is a visit-driven practice/Appointment factory. They will want to schedule as many visits as possible even when it's unnecessary while also failing to follow up with abnormal labs and going over treatment plans."

— Patient review of Kadlec Family Medicine Residency Clinic

"Patients consistently describe Dr. Mark Mulholland as an exceptionally caring and attentive physician who takes time to listen to their concerns and explain medical information clearly."

— WebMD patient summary for Dr. Mark Mulholland

"Dr. Schneider integrates functional medicine principles into her traditional primary care practice. Patients describe this combination as rare in the Tri-Cities area."

— Empowered Health Institute provider overview

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].