Overlake Clinics Urgent Care

Urgent Care • Renton, WA • Multiple Urgent Care locations on the Eastside (Redmond, Issaquah, Bellevue, Newcastle) locations

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About

Urgent Care / Walk-In at Overlake Medical Center (Renton) - Overlake Medical Clinic (part of Overlake Medical Center) offers primary care and urgent/walk-in services as part of its medical practices network. - Location and contact: Headquarters in Redmond, WA; Phone: (425) 688-5000. - Services highlighted across Overlake include cancer care, maternity, digestive health, heart/vascular, neurosciences, orthopedics, primary care, and concierge care.

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Clinic Type

Urgent Care

Address

Creekside Crossing 17209 Redmond Way Redmond, WA 98052; Overlake Clinics Issaquah Urgent Care 5708 E. Lake Sammamish Pkwy SE Suite 102 Issaquah, WA 98029; Downtown Bellevue Urgent Care Downtown 10223 NE 10th St Bellevue, WA 98004; Newcastle Urgent Care 13159 Newcastle Commons Dr Newcastle, WA 98059

Phone

(425) 467-3687

Email

joy.campbell@overlakehospital.org

Opening Hours

Evening and weekend hours at Urgent Care locations throughout the Eastside

Website

https://www.overlakehospital.org/services/urgent-care

Telehealth

MultiCare Indigo Virtual Care available

Emergency Care

9-1-1 emergency guidance; triage-based care

Services Offered

Urgent Care
Walk-In Clinic
Urgent care and walk-in services at Eastside locations
reserve a spot online via Get In Line
MyChart check-in
triage prioritization based on medical need

Technology & Equipment

Get In Line reserve system
MyChart
Indigo Urgent and Virtual Care
virtual care network

Team

Overlake Clinics Urgent Care Team, Board-certified — Board-certified providers (urgent care)

Insurance & Payment

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Languages Spoken

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FAQs

When should I go to urgent care instead of ER?

If you are experiencing a medical emergency, call 9-1-1. For non-emergent urgent care, you can reserve a spot and check in via MyChart or as a guest.

When should I use urgent care vs. the emergency room?

The page notes that you should go to urgent care for non-emergency urgent medical attention and directs to Dr. Bryce Munson for guidance on when it’s appropriate to visit urgent care versus the ER.

Awards & Accreditations

award-winning nonprofit
community-benefit initiatives

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Overlake Medical Clinics Urgent Care Lake Hills): 4.1/5 stars (410 reviews)
SolvHealth (Overlake Clinics Urgent Care, Issaquah): 2.0/5 stars (6 ratings)

Patients praise

Convenience of online scheduling and booking tools
Staff are often described as knowledgeable and courteous
Efficiency in receiving care for minor illnesses and injuries
Availability of extended hours including evenings and weekends

Common complaints

Reports of poor bedside manner and lack of compassion from some staff
Dissatisfaction with diagnostic accuracy and referral processes
Issues with wait times and communication during the check-in process
Complaints regarding facility cleanliness and COVID-19 protocols at some locations

"The entire staff from the front desk, the nurse & assistant and Dr. Piya were all kind, receptive and patient with me."

— Birdeye review for Lake Hills location

"Apathetic care, error prone, slow service & ultimately no ability to diagnose the problem I went in for..."

— SolvHealth review for Issaquah location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].