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Albany Medical Center, Rensselaer

Albany Medical Center

Internal Medicine • Rensselaer, NY

About

Albany Medical Center (part of Albany Med Health System) is a nonprofit, regionally governed health system serving northeastern New York, western Massachusetts, and southern Vermont. The system includes Albany Medical Center (766-bed teaching hospital) and Albany Medical College, together delivering comprehensive care, education, and biomedical research. Key points relevant to primary care in Rensselaer area: - Albany Medical Center is a major regional employer with extensive specialty services, including emergency, trauma, pediatric care, ICUs, and organ transplant programs. - Albany Medical College operates a large physician practice with more than 500 doctors, supporting a robust, academically affiliated care network. - The Albany Med Health System is the largest not-for-profit health system in the region and E2E coordinates primary, specialty, and hospital-based services across northeastern New York and western New England. - Contact/setup: Main line 518-262-3125; HQ at 43 New Scotland Avenue, Albany, NY 12208. - Network presence includes partnerships and regional integration that can support primary care referrals, care coordination, and access to subspecialty services for patients in Rensselaer and surrounding areas.

Clinic Type

Internal Medicine

Address

43 New Scotland Avenue, Albany, NY 12208-3478, US

Phone

+15182623125

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care
  • Preventative Medicine
  • Patient-centered primary care for adults 18+
  • Direct referrals to specialists across Albany Med Health System
  • Age-specific screenings
  • Coordination of hospital care when needed
  • Education to empower patients to advocate for their care
  • On-site laboratories for blood draws and specimen collections

Technology & Equipment

  • On-site laboratories for blood draws and specimen collections

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.2/5 (31 ratings (Dr. Patricia Jolie))
  • WebMD: 4.5/5 (32 ratings (Dr. Patricia Jolie))
  • Birdeye: 2.5/5 (77 reviews (Albany Medical Center Internal Medicine Group))
  • Vitals: 3.2/5 (17 ratings (Dr. Michael Katz))
  • Ratings.MD: 4.9/5 (259 ratings (Dr. Keith Rebehn))

Patients praise

  • Strong appreciation for individual physicians' clinical expertise and bedside manner
  • Long-term patient relationships (some spanning decades)
  • Recognition for high-quality care, preventive health services, and patient satisfaction in specific system practices
  • Accessibility in urgent situations reported by some patients

Common complaints

  • Difficulties with administrative processes (scheduling appointments, long wait times, lack of follow-up)
  • Concerns regarding staff communication and perceived rudeness or unprofessionalism
  • Issues with billing and insurance procedures
  • Reports of sub-optimal clinic environments or cleanliness in specific facilities

"Dr. Jolie is the best doctor that I have ever had, she is very caring and takes the time to listen and leaves no stone unturned."

— Vitals review for Dr. Patricia Jolie

"I will never enter through those doors again, full of incompetent, rude and unhelpful staff."

— Birdeye review for Albany Medical Center Internal Medicine Group

"The staff there are exceptionally polite, understanding, and caring... He is a real asset to your organization."

— Ratings.MD review for Dr. Keith Rebehn

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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