Family Medicine at Redwood City Medical Center - Kaiser Permanente

Family Medicine • Redwood City, CA

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About

The site highlights the center under Kaiser Permanente Northern California and notes leadership (Physician-in-Chief: Charles Lim) and a medical-focused team. The center is part of Kaiser Permanente’s broader network and is linked to the Redwood City facility page on healthy.kaiserpermanente.org. For more, visit the Redwood City Medical Center facility page or contact Kaiser Permanente Northern California for a Family Medicine practitioner at this location.

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Clinic Type

Family Medicine

Address

1100 VETERANS BLVD, Redwood City, California 94063, us

Phone

711

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthy.kaiserpermanente.org/northern-california/facilities/redwood-city-medical-center-100337/departments/family-primary-care-dlp-312451

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.6/5 stars (1,327 reviews)
Yelp: 2.9/5 stars (316 reviews)

Patients praise

Commendations for Labor and Delivery and OB/GYN departments
Instances of compassionate and attentive care from individual physicians and nurses
Efficient service experiences for some patients

Common complaints

Long wait times for appointments and in the waiting room
Complaints regarding short-staffing in the ER and laboratory services
Difficulties in scheduling timely appointments with specialists
Negative interactions with office staff and perceived lack of empathy or customer service support
Billing and administrative confusion

"Huge Shout to the Labor and Delivery department. I delivered my 2nd child there and it was my first time delivering at Kaiser... [The] team of nurses... all of them were great!"

— Birdeye

"I ended up at the new Marshal Street Lab... to find out over 30 people waiting and only 2 lab technicians on duty... they were SOOOO short-handed everywhere."

— Nextdoor

"He was kind, compassionate, listened to what she had to say, didn't rush her and even made sincere & caring eye contact with her!"

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].