Rimrock Trails Treatment Services

Behavioral Health • Redmond, OR • Since 1990

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About

Rimrock Trails Treatment Services provides co-occurring behavioral health counseling in Central Oregon, including Redmond. As a nonprofit founded in 1990 and headquartered in Prineville, they offer comprehensive mental health and substance use treatment for individuals and families. They operate multiple offices across Central Oregon, with a Redmond location at 215 SW 7th St, Redmond, OR 97756, and services aimed at youth, adults, and families to build lasting recovery and coping skills. Contact: 541-388-8459 or intake@rimrocktrails.org.

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Clinic Type

Behavioral Health

Address

Redmond Counseling Clinic, Rimrock Trails, Redmond, Oregon

Phone

541-388-8459

Email

Jennifer.Kirchgelser@rimrocktrails.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.rimrocktrails.org/redmond-counselling

Services Offered

Individual Counseling
Family Counseling
Mental Health Treatment
Substance Use Treatment
Early Childhood (0-5) social and emotional mental health services

Insurance & Payment

—

Languages Spoken

English

Social Media

Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

TopSoberHouse: 4.7/5 (2 reviews)
TrustBurn: 4.3/5 (15 reviews)
Rehab.com: 4.2/5 (5 reviews)
Google/Recovered.org/AllSober aggregate ratings: ~3.9/5 (Not explicitly specified)

Patients praise

Compassionate and knowledgeable staff
Well-structured and comprehensive treatment programs
Supportive and nurturing environment
Effective tools for sobriety and recovery
Helpful guidance in finding appropriate therapy fits

Common complaints

Communication failures regarding medication management
Concerns about unprofessional behavior from specific providers
Negative experiences reported regarding adolescent treatment quality
Allegations of dishonest reporting by staff

"I recently completed the treatment program at rimrocktrails.org and it exceeded my expectations. The staff were compassionate, knowledgeable, and provided excellent support."

— TrustBurn user review

"If I could give a 0 star this organization deserves it... The Director who confirmed Lily got all my messages and I was informed that Lily Haboush made false claims about our telehealth call... This is NOT a professional organization!!"

— Rehab.com user review

"Please parents, do NOT send your child here. This place treats children like animals."

— Detox.net user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Celebrating 35 Years of Service: Rimrock Trails Marks a Milestone in Behavioral Healthcare - KTVZ — Sep 10, 2025
Rimrock Trails receives initial $15,000 Roundhouse Foundation grant | Central Oregonian — Dec 17, 2025
Rimrock Trails Receives Initial $15,000 Roundhouse Foundation Grant for Client Financial Support Fund - The Source - Bend, Oregon — Dec 17, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.