Our Locations - Otolaryngology – Head & Neck Surgery (ENT)
Otolaryngology (ENT) • Redlands, CA
Clinic Type
Otolaryngology (ENT) (multi-location group)
Address
11370 Anderson St., Suite 2100, Loma Linda, CA 92354; 1895 Orange Tree Ln, Suite 102, Redlands, CA 92374; 28078 Baxter Rd., Suite 520, Murrieta, CA 92563; 197 E Caroline St, San Bernardino, CA 92408
Phone
09-558-2565
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Opening Hours
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Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Sharen Jeffries): 4.5/5 stars (based on 113 ratings) (113)
- Zocdoc (Dr. Sharen Jeffries): 4.91/5 stars (N/A)
- WebMD (Dr. Priya Krishna): 5.0/5 stars (13)
- Healthgrades (Dr. Shelley Hutson Thiel): 4.2/5 stars (based on 10 ratings) (10)
Patients praise
- Some patients report positive experiences with knowledgeable and thorough doctors
- Courteous and friendly office staff noted by some reviewers
- Successful diagnosis and treatment in some cases
Common complaints
- Poor bedside manner, perceived arrogance, or coldness from some physicians
- Complaints regarding disorganized office staff, long wait times, and difficulty reaching the office via phone
- Concerns about diagnostic accuracy, rushed appointments, and failure to consider alternative conditions
- Reports of dissatisfaction with cosmetic or surgical outcomes, including scarring and need for corrective procedures
- Frustration with billing practices and insurance charges for follow-ups or administrative tasks
"They do not listen to your concerns and that’s why they misdiagnosed me. Sharen Jeffries Always made me feel rushed or made me feel bad for asking questions. Horrible experience."
— Vitals (Dr. Sharen Jeffries)"She is kind, welcoming, experienced, thorough, and finally diagnosed an ENT related health issue I've been dealing with for over a year."
— Healthgrades (Dr. Shelley Hutson Thiel)"The office staff were so kind and friendly, unfortunately this physician has poor bedside manners."
— Healthgrades (Dr. Kristin Seiberling)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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