Doctors & Practitioners

Family Medicine • Raton, NM

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About

Call clinic Visit website

Clinic Type

Family Medicine

Address

—

Phone

(575) 445-3661

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://raincolfax.org/business-community-resources/wpbdp_category/doctors-practitioners/

Services Offered

—

Team

C – Michael Lee — PA-C?
Laura Robinson, FNP? (family nurse practitioner) — PA-C?

Insurance & Payment

Medicaid
Medicare
Commercial Insurance
Self Pay

Medicaid, Medicare, Commercial Insurance, Self Pay

Languages Spoken

English
Spanish

FAQs

What are the hours of operation?

Hours are: Mon-Fri—8:30 a.m.-5:00 p.m (lunch break from 12 p.m.-1p.m.).

Social Media

Twitter Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD (Dr. Douglas Smith): 4.0/5 average (17 ratings)
WebMD (Dr. David Serafini): 5.0/5 average (2 ratings)
WebMD (Dr. Leonardo Lopez): 5.0/5 average (5 ratings (1 review shown))
WebMD (Dr. Elizabeth Newman): 1.0/5 average (1 rating (1 review shown))
WebMD (Dr. Kathie Mcalpine): 5.0/5 average (1 rating)
RateMDs (Dr. Loretta A. Conder): 2.5/5 (1 review)

Patients praise

High ratings for some physicians on WebMD (e.g., 5.0/5 for Dr. Serafini and Dr. Lopez).
Positive patient feedback emphasizing thoroughness, quality time, explanation of care, and follow-up (Dr. Lopez review).
Some patients also report explanations of conditions and staff courtesy (Dr. Mcalpine profile shows “Explained conditions and treatments” and “Staff was courteous”).

Common complaints

Some very low ratings on WebMD for certain providers (e.g., 1.0/5 for Dr. Newman).
A critical RateMDs review describes perceived dismissal/mischaracterization of chronic pain as psychosomatic and negative impact on the patient (Dr. Conder).

""He treated my mom when she was admitted to the hospital & he was amazing! He was very thorough, spent quality time & explained everything & ensured understanding of the condition. Followed up closely & very grateful for his excellent patient care! Need more Dr.’s like him definitely.""

— WebMD patient review for Dr. Leonardo Lopez (Raton, NM)

""If I could leave less than one star, I would. She is incompetent and should not be allowed to work in emergency medicine. I am emergency medicine trained and know a quack when I see one.""

— WebMD patient review for Dr. Elizabeth Newman (Raton, NM)

""Dr. Conder asked me if the Drs. had told me this is psychosomatic... She had me so upset, I was bawling... which was totally misquoted in my ED records.""

— RateMDs review for Dr. Loretta A. Conder (Raton, NM)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.