Monument Health Rapid City Clinic
Endocrinology • Rapid City, SD • Since 1973
About
Monument Health is a nonprofit, integrated health system based in Rapid City, SD, serving western South Dakota and eastern Wyoming. The Rapid City area clinic at Flormann Street (Flormann Clinic) is part of Monument Health’s network of facilities including 5 hospitals, 40+ clinics, and 33 medical specialties. The system employs over 4,500 caregivers across 20 communities, with HQ at 353 Fairmont Blvd, Rapid City. The organization emphasizes connected primary and specialty care through its clinics and care teams, including the Flormann Street location, which offers primary and specialty services as part of Monument Health’s wide regional network.
Clinic Type
Endocrinology
Address
640 Flormann Street, Rapid City, SD
Phone
+1-605-755-3300
MyChartHelp@monument.health
Opening Hours
7:00 AM - 5:00 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services does Monument Health Rapid City Clinic, Flormann Street offer?
The clinic is a primary care clinic that also provides specialty services including endocrinology, infectious disease, travel medicine, nephrology, pulmonology and rheumatology, with laboratory and medical imaging services.
Which endocrinology providers are affiliated with this clinic?
Endocrinology providers listed include Sonalika Khachikian, M.D.; John Palmer, D.O.; Perman, M.D.; Rayan, M.D.; Melissa Traub, CNP; Dawn Utzman, CNP.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Google (via Birdeye/aggregate platforms): 4.9 out of 5 stars (3,470 - 3,899 reviews (across reported platforms))
Patients praise
- Professional, kind, and efficient staff, including phlebotomists and medical assistants
- Thorough care and clear explanations provided by physicians and providers
- Convenient location and efficient appointment scheduling for some patients
- Overall sense of trust in the healthcare services provided
Common complaints
- Billing and coding issues, including disputes over insurance coverage and unexpected charges
- Disputes regarding collection practices
- Frustration with communication and responsiveness of financial services staff
- Occasional complaints about hospital-related services such as food quality
"The lab is amazing. They are so professional, friendly, and so efficient. Experts in their field."
— Patient review via LocalityBiz"After receiving care at Monument Health... the facility has refused to properly bill the visit. Despite numerous phone calls... I have been met with extremely disrespectful and unhelpful behavior from their collections staff."
— BBB consumer complaint"My appointment was at 10:15, got into the exam room at 10:02 and was out the door with a diagnosis and meds to pick up by 10:25 am! Dr Tracy was thorough but ordered no unnecessary tests."
— Patient review via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dakota Radiology & Monument Health Expand in Rapid City — Sep 23, 2025
- One Doctor for the Whole Family? Monument Health's Med-Peds Clinic Is Making That Possible - The Rapid City Post — Apr 19, 2026
- Monument Health Opens Emergency Services and Medical Campus in Rapid City - Monument Health — Jun 10, 2026
- Monument Health & Dialysis Clinic, Inc. - 1 Year of Partnership — Dec 1, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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