Lael S. Greenstein, MD

Primary Care • Randolph, MA • Since 1996

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About

Lael S. Greenstein, MD is a physician associated with Beth Israel Deaconess Medical Center (BIDMC). BIDMC is a Harvard Medical School teaching hospital in Boston, established in 1996 from a merger, and a major nonprofit in the Hospitals and Health Care industry. It conducts medical care, education, and research, with extensive NIH-funded research, hundreds of clinical trials, and a large staff. The main campus is at 330 Brookline Ave, Boston, MA. For direct contact or confirmation of Dr. Greenstein’s role at BIDMC in Randolph or any specific department, please consult BIDMC’s directory or contact the hospital’s general line.

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Clinic Type

Primary Care

Address

BILHPC, 32 South Main Street, Randolph

Phone

true942.347-71.1022

Email

patientrelations@bidmc.harvard.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://findadoc.bidmc.org/details/3732/lael-greenstein-family_medicine-primary_care-randolph

Services Offered

Family Medicine
Primary Care

Team

Lael S. Greenstein, MD, Board Certified in Family Medicine (American Board of Family Medicine) — Physician

Insurance & Payment

Blue Cross Blue Shield - MA
Blue Cross Blue Shield Diagnostic Imaging - MA
Blue Cross Blue Shield Medicare Advantage HMO/PPO - MA
Cigna Healthcare
Commonwealth Care Alliance
Coventry/First Health
Fallon Community Health Plan Medicare Advantage HMO
Fallon Senior Care Options (SCO) Navicare
Harvard Pilgrim Healthcare
Mass General Brigham Health Plan (FKA AllWays)
Medicaid - MA
Medicare - MA
Senior Whole Health
Tricare/Humana Military
Tufts Health Plan Commercial
Tufts Health Public Plan ACO
Tufts Medicare Preferred
Tufts Medicare Preferred SCO
United Healthcare Medicare Advantage HMO
United Healthcare SCO
Wellfleet Group, LLC
Wellpoint (FKA Unicare)
WellSense Health Plan (FKA BMC)

Languages Spoken

—

Awards & Accreditations

awards-accreditations

Social Media

Twitter Youtube Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: very positive

Healthgrades, WebMD, Vitals: 5.0 out of 5 stars (Approximately 1-2 ratings based on the aggregate data available across common doctor review sites)

Patients praise

Caring and attentive bedside manner
Good listener
Takes time to explain medical conditions and treatments
Compassionate and patient-centered approach
Does not rush appointments

Common complaints

None reported in available data

"Dr. Greenstein is a wonderful Doctor. She's caring, attentive, a good listener and a great provider overall. She cared about me as a patient, she took her time explaining everything to me and always put me at ease. ... Her attention was 100% on me during the visit ... and the appointments never felt rushed. She has a lot of compassion for her patients and it shows."

— Common patient review text found across Healthgrades, WebMD, and Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.