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REX Ear, Nose and Throat Specialists, Raleigh

REX Ear, Nose and Throat Specialists

ENT (Otolaryngology) • Raleigh, NC • Since 1894 • 3 locations in Cary and Wakefield/Raleigh area (three convenient locations) locations

About

UNC Health Rex is a nonprofit hospital system based in Raleigh, NC, and a member of UNC Health Care. Key details relevant to your query: - Services and focus: Part of a hospital and health care system offering medical care in Wake County, including Ear, Nose & Throat (ENT) services as part of its general clinical offerings (UNC Rex is a full-service health system with multiple facilities). - Location: Primary HQ and key offices in Raleigh, with several patient-access locations in Cary, Garner, Holly Springs, Knightdale, and downtown Raleigh. - Contact and access: Main phone lines 919-784-3100 / 919-784-4697; mailing and walk-in access available at listed addresses. - Overview: Founded in 1894; nonprofit, private health care system; 7 office locations in North Carolina; part of UNC Health Care System. - Social/media: Active nonprofit health care industry presence; LinkedIn: linkedin.com/company/unchealthrex.

Clinic Type

ENT (Otolaryngology)

Address

Cary and Wakefield locations; UNC Rex Healthcare ENT (three convenient locations)

Phone

919-784-7400 (Cary location)

Email

rexpatientrelations@unchealth.unc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear, Nose and Throat care
  • Medical and surgical management of ENT disorders
  • Consultations and evaluations
  • Medical and surgical treatments for ENT disorders

Team

  • Rex ENT Specialists (Cary), Board certified by the American Academy of Otolaryngology-Head and Neck Surgery — ENT physicians

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • REX Ear, Nose & Throat Specialists official website: 4.8 out of 5 (572 ratings)
  • UNC Health website (Raleigh location): 4.7 out of 5 stars (284 ratings)
  • UNC Health website (Raleigh location): 4.8 out of 5 (79 ratings)

Patients praise

  • highly regarded doctors and medical care, particularly for specialized treatments like allergy shots
  • welcoming and friendly front-desk and support staff (in some specific locations)
  • efficient appointment scheduling and helpful nursing teams mentioned by some patients
  • recognized as a neighborhood favorite in local community platforms

Common complaints

  • billing and insurance disputes
  • some reports of unprofessional, dismissive, or uncaring staff interactions
  • difficulties with patient scheduling and administrative communication

"We’ve been coming to see Dr. Dorfman at Rex ENT for four+ years because he is the best... Crystal AND Lindsey feel like personal friends, they are always so warm and welcoming and know their stuff."

— LocalityBiz review for Wakefield location

"UNC Health engages in deceptive business practices, does not make their costs known upfront for elective, low-priority procedures and tests... CHOOSE ANY OTHER PROVIDER!!!"

— PissedConsumer review regarding general UNC Health billing/practices

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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