Behavioral Health Services | Racine County, WI

Behavioral Health • Racine, WI

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About

Behavioral Health Services in Racine, Wisconsin provides comprehensive mental health and substance use services for adults and youth, including individual therapy, crisis intervention, and recovery-based support. Located at 1717 Taylor Avenue, the clinic offers one-on-one counseling tailored to individual needs, immediate assistance for behavioral health crises, and ongoing programs to help individuals maintain independence and wellness. Services are available Monday to Friday from 8:00 a.m. to 5:00 p.m., with a 24/7 crisis hotline.

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Clinic Type

Behavioral Health

Address

1717 Taylor Ave., Racine, WI 53403

Phone

262.638.6741

Email

DHSDCTSCRO@dhs.wisconsin.gov

Opening Hours

Hours: Monday to Friday 8:00 a.m. to 5:00 p.m.

Website

https://www.racinecounty.gov/departments/hsd/aging-behavioral-health/behavioral-health-services

Emergency Care

Crisis Hotline (operates 24 hrs/7 days a week): 262-638-6741

Services Offered

Recovery-based services for adults and youth with mental health or substance use needs
One-on-one mental health counseling tailored to individual needs
Support and recovery services for individuals struggling with substance use
Immediate assistance for individuals in behavioral health crisis situations
Ongoing services that assist individuals in maintaining independence and wellness

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Hours: Monday to Friday 8:00 a.m. to 5:00 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Recovered.org and Addiction Resource (note: these appear to be aggregator scores rather than direct patient review counts): 4.22/5 (Recovered.org) and 7.7/10 (Addiction Resource)" (No significant volume of public patient reviews found across major platforms.)

Patients praise

Services are noted as being comprehensive, including mental health, substance abuse, and crisis intervention.
Employees often report good benefits and working hours.
Services are provided on a sliding scale based on ability to pay, improving accessibility.

Common complaints

Some patients express dissatisfaction with a perceived over-reliance on medication for treatment.
Staff feedback indicates that while work can be rewarding, it is also draining and some management practices may seem non-empathetic to that toll.

"The counseling. { Talk Therapy } Was ok,But they seem to be to fast to put you on meds. I didn't see the point of being on meds for an eating disorder."

— Anonymous patient review on Mappca.com

"Good benefits and great hours. The work can be rewarding but also can be draining. Good supervision but can seem non-empathetic to the toll of the work."

— Employee review on Glassdoor

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Racine County launches program to help with mental health crisis response — Sep 11, 2025
Racine County secures $5 million for mental health building — Feb 4, 2026
Racine County borrowing $23M for mental health facility — Feb 12, 2026
Pillar Health Racine Clinic | Expands Medical & Behavioral Care Access — Dec 3, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.