Internal Medicine in Provo, UT - ProviderMatch

Internal Medicine • Provo, UT

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About

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Clinic Type

Internal Medicine

Address

1034 North 500 West, Provo, UT 84604

Phone

801-492-220?

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.intermountainhealth.org/specialty/Internal%20Medicine/near/Provo%2C%20UT?page=1

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Intermountain Health ProviderMatch (Dr. Justin N. Jones): 5.0/5.0 (26 reviews (293 ratings))
Healthgrades (Dr. Richard Olsen): 4.7/5.0 (9 reviews (9 ratings))
Healthgrades (Dr. Reed Parkinson): 5.0/5.0 (3 reviews (3 ratings))

Patients praise

Providers often praised for being attentive, thorough, and good listeners
Professionalism and kindness of many medical staff members
Clean and comfortable office facilities
Efficient service and minimal wait times when seen promptly by providers

Common complaints

Difficulties with communication channels (e.g., inconsistent responses, long hold times)
Concerns regarding administrative delays and billing issues
Occasional reports of poor bedside manner or feeling dismissed by certain providers
Reports of potential misdiagnoses

"Dr. Jones always makes time to listen to my concerns even though he’s very busy never rushes the consultation. As always, he is attentive and listens while making you feel heard and not rushed."

— Intermountain Health Patient Review

"He’s a fantastic listener, easy to talk to, and always takes his time to be thorough before making any diagnosis. He genuinely gets to know you and makes you feel like more than just a patient — more like a friend."

— Healthgrades Patient Review

"Worst Doc ive seen. he doesnt listen and blows you off. he obviously didnt read my xrays. Still in pain and now i have to find a good arthritis doctor."

— Birdeye Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.